introduction: organizational memory (om) is a tool for implementation of knowledge management. the objective of this study was designing an om for medical records (mr) departments. methods: this descriptive study was carried out in 2007. the study population consisted of all employees in five teaching hospitals in tabriz. process and required knowledge identification was performed through quest...

industrial and economic improvement of each society depends on its organized and conducted researches. in this regard, the significant role of commercializing process is discussed here. the concepts, processes and models of commercialization in great universities are reviewed here. for this, the grounded theory is applied, on the collected data. the data are obtained through interviewing with f...

introduction: the subject of knowledge, as one of the most valuable sources of every organization, has recently gained more importance in businesses and industries, especially in governmental organizations. therefore, this study aimed to explore and prioritize the most important subjects in the field of hospital management to be documented in knowledge management system of the iranian ministry ...

“If knowledge can create problems, it is not through ignorance that we can solve them.” (Isaac Asimov). Nevertheless, at any point of human activity, knowledge (besides practice) is a key factor in understanding and solving any given problem. Nowadays, computer systems have the ability to support their users in an efficient and reliable way. In this paper we present and describe the functionali...

Knowledge transfer in an organization is the process through which one unit (e.g., group, department, or division) is affected by the experience of another. Yet, experience has shown that transferring knowledge, whether at the individual, group, product line, department, or division level, is usually a laborious, time-consuming, and difficult task. In this article, we review 20 recent empirical...

Customers are becoming more powerful, and customer knowledge can empower organizations and improve their performance. Customer knowledge has been classified in three categories: knowledge FOR customers, knowledge ABOUT customers and knowledge FROM customers. The value of knowledge management has been recognized by organizations. However, the value of external customer knowledge has not fully be...

Organizations are increasingly engaging in implementing knowledge management systems to create, store, retrieve, and apply knowledge in achieving organizational goals and objectives. In that regard, the ability to identify knowledge assets is essential. Knowledge-intensive business processes rely heavily on appropriate utilization of knowledge and are also a source for new knowledge creation. A...

The new product development (NPD) is the process by which a new product idea is conceived, investigated, taken through the design process, manufactured, marketed and serviced. In Automotive Engineering these related to the product realization process (PRP) which consists of five phases: "Plan and Define Program", "Product Design and Development", "Process Design and...