In order to obtain a proper knowledge base in primary care, a form of electronic patient record is needed that takes into account the specific characteristics of the doctor-patient encounter, the patient population, the presentation of diseases and the associated prevalences. However, in real life this has not happened for several reasons. For the most part, existing patient records are determi...

Software Requirements Engineering addresses specific challenges which exist in the effort to gain an understanding of the nature of the engineering problem arising from user’s real-world needs and desires. This research is aimed at helping software analysts meet these challenges. The proposed methodology forms the basis of the automated process designed to capture the high-level system services...

Today’s growth of the service sector as a whole has created demand for more efficient service production. Many services require interaction between customers and service personnel, whereas some can be automated into self-services. In this study, we focus on services, that are neither purely human facilitated, nor purely automated, and contain uncertainty in the production process. Based on reso...

The current methods of ordering, delivering and invoicing of products in the construction industry is enormously inefficient, with vast quantities of paperwork, duplication of effort, scanning, re-keying and resolving mismatches between invoices, delivery dockets and purchase orders. The purpose of this paper is to introduce the Construction IT Alliance eXchange (CITAX) project and, in particul...

With the emerging of cloud computing, offering software as a Service appears to be an opportunity for software vendors. Indeed, using an on-demand model of provisioning service can improve their competitiveness through an invoicing tailored to customer needs. Virtualization has greatly assisted the emerging of on-demand based cloud platforms. Up until now, despite the huge number of projects ar...

FX&MM MAY ISSUE 2010 To subscribe online visit: www.fx-mm.com REVERSE FACTORING – BENEFITS FOR ALL A growing number of transaction banks are implementing supplier finance programmes for their large credit-worthy customers who wish to support their supply chain partners. Reverse factoring is the most popular model, enabling banks to provide suppliers with finance at a lower cost than they would ...

This is not a typical scientific paper. It does not present a new method, with careful experiments to evaluate it, and detailed references to related work. Rather, it recounts some of my experiences over the last 15 years, working with QuickCheck, and its purpose is as much to entertain as to inform. QuickCheck is a random testing tool that Koen Claessen and I invented, which has since become t...

Large IT systems are often acquired in a tender process where the customer states the system requirements, a number of suppliers submit their proposals, and the customer selects one of them. Usually the supplier uses an existing system as basis for his proposal. He adapts it more or less to the customer's requirements. This paper is a study of a specific tender process. The customer was a Danis...

The Red Cross Hospital is a medium-sized general hospital with 385 beds, located in Beverwijk, The Netherlands. It also has a freestanding National Burn Care Centre. The Red Cross Hospital was the first hospital in The Netherlands with a quality system based on ISO 9000. At the end of 2001 the hospital started implementing Six Sigma. The process began with Executive Training for management and ...