As an important focus of modern language education, intercultural language learning reflects greater awareness of the inseparability of language and culture and the need for providing the learners with materials concerning teaching intercultural communication to enhance learners’ intercultural competence in an increasingly multicultural world. Proper development of a learners’ understanding of ...

A large-scale research study on the impact of overseas experience for undergraduate professional school students showed significant change in several dimensions of intercultural competence, including open-mindedness and emotional resilience, as a result of international study. Attitude change differed by length of study abroad term. Measured dimensions of intercultural competence are valuable f...

The issue of language barriers is particularly critical during intercultural service encounters for ESL (English as a Second Language) customers. Customers may struggle to communicate what they want or even get necessary information regarding products or services. Through a qualitative study, based on a grounded theory approach, this study identifies issues that concern ESL customers in intercu...

language and culture are now deemed to be co-constitutive; hence english language teaching (elt) textbooks should incorporate cultural aspects and promote intercultural competence. however, careful decisions should be made as regards to the cultural content of materials and the ways in which culture is represented. this study was an attempt to deconstruct the patterns of cultural representation...

This paper showed the results of a qualitative investigation that looked into intracultural communication between Brazilian teachers and students of English, and intercultural communication between American teachers and Brazilian students of English. The aims were to identify and describe contextualization cues used by both Brazilian and American speakers of English, and to connect these cues w...

These days, the issue of diversity is very familiar to us. This is likely due to the advent of the phenomenon of a multi-cultural society. Naturally, concern and research about urban space and diversity has risen. The strategies of the EU based on ‘intercultural strategy’ contribute to the development of cultural diversity. The representative example is ‘Intercultural City Project’. The zones f...

Various Western and Japanese sources in the literature have concluded that Japanese people, who live in a nation with comparatively less ethnocultural diversity than the U.S., lag behind Americans in their capabilities to develop positive intercultural relations. To test these assumptions, this study compared the quality of acculturation outcomes between Japanese and Americans in Japan. Japanes...

Electronic learning, or e-learning, is becoming an increasingly common way to educate and train individuals. However, along with the benefits of e-learning there are some challenges. This study investigates the use of VoIP technology, as an e-learning system, for U.S. and Taiwanese students to improve their intercultural communication competency. The subjects worked together one-on-one using Sk...