The authors report on two projects in which the role of documents as temporal boundary objects mediating information practices across multiple timelines was explored. It has been suggested that studying workplace documents will uncover the information practices of professionals beyond traditional information needs and uses studies. Two workplaces were studied: a professional theatre production ...

This paper reports on preliminary findings from the research phase and progress-to-date on the educational module-building phase of a three-year project, “Investigating Library and Information Services During Community-Based Disasters: Preparing Information Professionals to Plan for the Worst” supported by a National Leadership Grant from the Institute for Museum and Library Services (IMLS). Th...

On an abstract level, one is often confronted with some type of classification problem where we have one example instance or a textual query and we are looking for the class most appropriate for this instance or query. More concretely, we consider journals as classes and the papers published in certain journals as constituting and describing the respective class. In this scenario two informatio...

Researchers and developers of IR systems generally want to make inferences about the effectiveness of their systems over a population of user needs, topics, or queries. The most common framework for this is statistical hypothesis testing, which involves computing the probability of measuring the observed effectiveness of two systems over a sample of topics under a null hypothesis that the diffe...

Synthesizing and building on many ideas from the literature, this article presents an improved conceptual framework that clarifies the notion of relevance with its many elements, variables, criteria, and situational factors. Relevance is defined as a Relationship (R) between an Information Object (I) and an Information Need (N) (which consists of Topic, User, Problem/Task, and Situation/ Contex...

The primary interest of the research presented in this paper lies in the area of complex information needs. A study of awareness of complex information needs and their features has been undertaken to gain insight into the user side of user-IT relation in meeting complex information needs in business. The research has used a survey of Lithuanian business middle-to-senior managers to elicit their...

Social media have played integral roles in many crises around the world. Thailand faced severe floods between July 2011 and January 2012, when more than 13.6 million people were affected. This 7-month disaster provides a great opportunity to understand the use of social media for managing a crisis project before, during, and after its occurrence. However, current literature lacks a theoretical ...

Although Business Intelligence is seen as priority by many companies, the level of benefits achieved varies significantly between firms. Researchers have indicated that not having an effective Business Intelligence strategy is a significant issue in regards to trying to realize organizational benefits. This paper adopting a case study method investigates an Australian energy company’s Business ...