Mergers and acquisitions have become increasingly significant in the modern business environment. Organizational a restructuring is common use of this method. The Indian government became first to introduce concept mergers country. There has been transition banking industry India during past two decades. financial services expanding at breathtaking rate. propelled new phase history India's sect...

This paper examines the intricacies of digital revolution, a bona fide renaissance in Indian financial landscape, catalysing an unprecedented surge inclusivity. It delves into multilayered, complex mechanisms technology adoption country's banking sector, scrutinising its impact on broader ambition universal access. The comprehensive analysis, juxtaposed against global perspective, illuminates t...

The banking industry in Oman is of major importance to Oman’s economy, yet Omani banks continue to conduct most of their transactions using traditional methods. A strong banking industry significantly supports economic development through efficient financial services, and their role in trying to achieve the objectives outlined by the Sultan of Oman will depend heavily on the industry’s capabili...

Structured Abstract Purpose: Despite having been widely studied in traditional (bricks-and-mortar) services, the effect of service failures and recovery on customer loyalty has received only limited attention in the context of e-services. Taking the default stance that theory from traditional services will find replication in e-services, this study sets out to empirically test the following set...

Over the past several years, mobile communications and architectures that support them have come into the mainstream for enabling businesses to communicate better with their customers. This chapter presents a mobile services design based on service oriented architecture (SOA) principles that was successfully used to implement mobile banking. The engineering methods used to design and deliver SM...