In this paper, we study a single server Markovian queue with state dependent accessible services, reneging and feedback of customers. The server can accommodate at the most $d$ customers in the service station, after which the new arrivals have to wait in the primary queue of infinite waiting space. All arrivals demand First Essential Service (FES), after completing FES, customers decide to joi...

Advertising appeal plays a significant role in the execution of advertising. In service advertising, they are of more importance because of the peculiar characteristics of services. This study attempts to investigate the impact of emotional and rational appeal on service advertising. This study also studies the impact of typology of service as a moderating variable in the relation of advertisin...

Background Good decision-making requires gathering and using sufficient information. Several knowledge translation platforms have been introduced in Burkina Faso to support evidence-informed decision-making. One of these is the rapid response service for health. This platform aims to provide quick access for policy-makers in Burkina Faso to highquality research evidence about health systems. Th...

the advantages and special characteristics of service oriented architecture and expansion of employing such architecture have brought security topics which are different in some cases from the security principles of traditional information systems. in this article our aim is the examination of various indices of security and the presentation of strategies for security in information systems by ...

automobile light weight structural composites are subjected to the various loadings in their service lives. honeycombs are increasingly used as core structures in automobile light weight structures as energy absorbers. in this paper the energy absorption of honeycomb panels under impact of cylindrical projectile is numerically and experimentally studied. the effect of the core materials and cro...

background: service quality is perceived as an important factor for developing patient's loyalty. the aim of this study was to determine the hospital service quality from the patients' viewpoints and the relative importance of quality dimensions in predicting the patient's loyalty. methods: a cross-sectional study was conducted in 2010.the study sample was composed of 943 patients selected from...