BACKGROUND Complementary and alternative medicine (CAM) is increasingly included within mainstream integrative healthcare (IHC) services. Health service managers are key stakeholders central to ensuring effective integrative health care services. Yet, little research has specifically investigated the role or perspective of health service managers with regards to integrative health care services...

there has been considerable number of papers published related to six sigma applications in manufacturing and service organizations. however, very few studies are done on reviewing the literature of six sigma in all the areas including manufacturing, construction, education, financial service, bpos and healthcare etc. considering the contribution of six sigma in recent time, a more comprehensiv...

Personalization has been extensively studied by scholars both in information systems and business. With a strong technological emphasis in mind, personalization techniques are widely applied in web context for recommending appropriate products and services for users. Typically, personalization has remained marketer-oriented, where service provider makes the decision of suitable products or serv...

Purpose The study aims to explore how segmentation as a methodology can be adapted the healthcare context provide more nuanced understanding of served population and facilitate design patient-centric services. Design/methodology/approach was based on collaborative project with national organization following principles action research. describes quantitative performed during project, followed b...

Developing the infrastructures for preventing non-communicable diseases is one of the most important goals of healthcare context in recent years. In this regard, the number and capacity of preventive healthcare facilities as well as assignment of customers to facilities should be determined for each region. Besides the accessibility, the utility of customers is a determinative factor in partici...

The diverse population of India has challenges with receiving comprehensive and accessible healthcare. shortcomings India's healthcare system are highlighted in this editorial by looking at the important topics accessibility, patient practitioner behaviors, clinical governance difficulties. Regional differences, inadequate infrastructure, a lack qualified workers, cultural issues all have an im...