excellence synergic index (esi) is a new method for the excellence measurement. this technique is a causal method. esi method was developed for studying the relations and interaction of excellence criteria and organizational pathology. by “esi”, it is possible to measure the performance excellence of any service enterprises, to diagnosis organizational pathos and to propose problem-solving an...

background: infertility has potentially inappropriate effects on quality of life in infertile couples. various general and specific questionnaires have been structured for assessing different aspects of quality of life in infertile men, women, or couples. the present systematic review was designed to assess these questionnaires and also identify different factors affecting infertile couples bas...

background: health system pharmacies, like other health care professional, practice under a number of mandated stan­dards. basic concepts of quality assurance (qa) standards should be applied to hospital pharmacy practice. the survey re­ported here is to assess qa system implementation and its standard indicators observation in tehran university of medical sci­ences (tums) hospitals' pharmacies...

BACKGROUND Policy-makers, managers, scientists, patients and the general public are confronted daily with figures on health and healthcare through public reporting in newspapers, webpages and press releases. However, information on the key characteristics of these figures necessary for their correct interpretation is often not adequately communicated, which can lead to misinterpretation and mis...

While the Excellent Care for All Act, 2010 (ECFA Act) provides a comprehensive approach to stimulating quality improvement in healthcare, there are other examples of legislations articulating strategies aimed at the same goal but proposing different approaches. This paper reviews quality of care legislations in the Netherlands, the United States, England and Australia, compares those pieces of ...

this commentary reviews a recent piece by burton and rycroft-malone on the use of resource based view (rbv) in healthcare organizations. it first outlines the core content of their piece. it then discusses their attempts to extend rbv to the analysis of large scale quality improvement efforts in healthcare. some critique is elaborated. the broader question of why rbv seems to be migrating into ...

OBJECTIVES To thematically synthesise primary qualitative studies that explore challenges and facilitators for health professionals providing primary healthcare for refugees and asylum seekers in high-income countries. DESIGN Systematic review and qualitative thematic synthesis. METHODS Searches of MEDLINE, EMBASE, PsycINFO, CINAHL and Web of Science. Search terms were combined for qualitat...

OBJECTIVE Although relief from suffering is essential in healthcare and palliative care, few efforts have aimed at defining, operationalizing, and developing standards for its detection, assessment, and relief. In order to accurately explore and identify factors that contribute to suffering, more attention needs to be focused on quality assessment and measurement, not only for assessment purpos...