This case is inspired by a complaint and response filed in the U.S. court system. One of the case’s authors served as an expert witness in the case. Because the suit settled before going to trial, some of the details of the case are not part of the public record; therefore, the names of the companies involved have been changed and certain details disguised to protect the identity of the litigan...

A Delphi survey of ERP life cycle management issues was conducted within five agencies of the Queensland government. The five agencies each implemented SAP Financials at around the same time using the services of a common implementation partner. Responses were elicited from ERP project participants, from managers at the agencies, and from users of the financial systems. Valid questionnaires wer...

Different approaches on how to implement or deploy enterprise resource planning (ERPs) systems exist. Although virtually nobody really doubts importance of ERPs for running a business today, there is a sentiment regarding their implementation – both in terms of time and money. In this paper we investigate relationship between factors influencing selection of a specific implementation approach a...

This work discusses the case study of a bus company that needs to evolve its ERP system to enhance the managerial strategic control over the maintenance process of the bus fleet. This maintenance process was initially characterized by a poor performance that caused the low quality of the final service to the customer. The solution to the problem, we discuss in this article, is the integration o...

Following a previous description of Enterprise Resource Planning (ERP) implementations as participatory design (Pries-Heje & Dittrich, 2009), this paper explores the case of a medium-sized, family-owned manufacturing company and its endeavors with changing their current ERP system. The case was selected on the premise of it being perceived a success by the involved stakeholders. Through a serie...

The objective of the present study is twofold. First, the study aims to review the literature about the concepts of IT competencies and business competencies. Second, a theoretical model is proposed in order to understand how and why some firms gain sustained competitive advantage through the implementation and use of Enterprise Resource Planning (ERP) systems, while others firms fail to do so....

We use the dimensions of power framework (Hardy and Leiba-O'Sullivan 1998) to study an ERP implementation in a Portuguese small/medium sized enterprise (SME). In this study, we found that while the ERP implementation coincided with a great shift of power within the firm, it should not be considered the main driver of the episodic power shift. Instead, the ERP can be seen as a tool chosen and us...

In the present study, cortical responses of two sustained Italian vowels, /a/ and /i/, were analyzed in perception and production tasks by using the event-related potential (ERP) technique. First, we showed that the earlier auditory waveform complex, N1/P2, was elicited in both experimental tasks by acoustically presented vowels. More interestingly, the cortical activity of auditory cortex seem...

This article aims to explore the effects of the use of an ERP system in a manufacturing company on strategy development as described by defined factors. The work is based on a survey and data obtained from 62 Polish manufacturing enterprises from the Lubuskie region, and from 23 German manufacturing enterprises from the Brandenburg region, in which the companies were categorised as either “cons...

Enterprise Resource Planning (ERP) systems pose usability challenges to all but the most sophisticated of users. One challenge arises from complex menu structures that hinder system navigation. Another issue is the lack of support for discovering and exploring relationships between the data elements that underlie transactions performed with the system. We describe two dynamic, interactive visua...