background: excellence and quality models are comprehensive methods for improving the quality of healthcare. the aim of this study was to design excellence and quality model for training centers of primary health care using delphi method. methods: in this study, delphi method was used. first, comprehensive information were collected using literature review. in extracted references, 39 models we...

this study compares the impact of quality management tools on the performance of organisations utilising the iso 9001:2000 standard as a basis for a quality-management system and those utilising the eFQm model for this purpose. a survey is conducted among 107 experienced and independent quality-management assessors. the study finds that organisations with qualitymanagement systems based on the ...

In the last few decades, there has been considerable agreement in academic and practical fields that the total value of an organization is not adequately expressed by traditional accounting tools. The gap between accounting values and market values has resulted in an increase in the interest of Intellectual Capital (IC) (Cordazzo, 2005; Mouritsen et al., 2005; Sveiby, 1997). In this background,...

Background: Based on recommendation of management development and organizational change center of the ministry of health. EFQM model is the most appropriate model to deploy in country`s hospitals. In this study we assess quality of emergency wards in khorramabad hospitals based on EFQM model and compare it with results of annual evaluation of the ministry of health. Materials and Methods: this...

In compliance with the second general provision of Organic Law Popular and Solidarity Economy (LOEPS), organizations subject to this law, will incorporate their management report SOCIAL BALANCE; framework legal research aims demonstrate fusion theoretical foundations EFQM Model excellence in Organizations applying principles fundamentals quality macro dimensions defined within model Of Social B...

conclusions generally, there is a lack of robust and high quality empirical evidence regarding the effects of iso 9001 and the efqm model on the quality care provided by and the performance of hospitals. however, the limited evidence shows that iso 9001 and the efqm model might improve hospital performance. results seven out of the 121 studies that were retrieved met the inclusion criteria. thr...

Introduction. Self assessment is provided by Excellence models covers all the factors affecting qualitative and quantitative improvement of organizational performance. The aim of this study was to evaluate performance of universities of medical sciences based on EFQM. Methods. This interventional study was done in 2010-2011.13 universities among 41 medical sciences university were selected usin...