Internet and web technologies have dramatically changed the way enterprises conduct business and how they compete. So companies of all size are necessary to increase the speed of communication with their customers. More abstractly, they are forced to speed up the treatment of information, if we consider a company as a control center of information. That is, to automate interactions with their b...

This paper presents new multi-agent negotiation models for electronic commerce. These models address M-N-P negotiation problems, i.e. negotiations between m buyers and n sellers for buying p dependent products or services. These products or services are not necessarily provided by the same seller. We propose two new negotiation protocols as well as algorithms describing the behaviors of seller ...

negotiating is the process of communicating back and forth for the purpose of reaching a joint agreement about differing needs or ideas. for successful negotiations, both parties should come to the negotiating table with having done some serious thinking about the barriers to and complexities of cross- cultural communications. there are four phases in negotiations: relationship building, inform...

This paper describes the negotiation component of E-Alliance, a software infrastructure defined for supporting negotiation activities in concurrent inter-organizational alliances. The E-Alliance’s main intent is to preserve the autonomy of organizations grouped in an alliance. The purpose of this work is to offer support for small and medium enterprises which cannot or do not want to fulfill a ...

The purpose of this study is to assess di¤erences in the levels of cost e¢ ciency of bus lines operated under competitively tendered contracts and performance-based negotiated contracts. Following the revision of the Swiss railways act in 1996, regional public authorities were given the choice between two di¤erent contractual regimes to procure public passenger transport services. We directly c...

Electronic Commerce has been a very significant commercial phenomenon in recent years, and autonomous agents are widely adopted by business or individuals in electronic marketplaces to fulfill time consuming tasks in trading. Agent negotiation mechanisms are usually applied between conflicted agents in order to reach a mutually beneficial agreement. Prediction of trading agents' strategies and ...

With the rise of distributed e-commerce in recent years, demand for automated negotiation has increased. In turn, this has engendered a demand for ever more complex algorithms to conduct these negotiations. As the complexity of these algorithms increases, our ability to reason about and predict their behaviour in an ever larger and more diverse negotiation environment decreases. In addition, wi...

We present a semantic-based approach to multi-issue bilateral negotiation for e-commerce. We use Description Logics to model advertisements, and relations among issues as axioms in a TBox. We then introduce a logic-based alternating-offers protocol, able to handle conflicting information, that merges non-standard reasoning services in Description Logics with utility thoery to find the most suit...

In the past few years, there is a growing interest in automated negotiation in which software agents facilitate negotiation on behalf of their users and try to reach joint agreements. The potential value of developing such mechanisms becomes enormous when negotiation domain is too complex for humans to find agreements (e.g. e-commerce) and when software components need to reach agreements to wo...

An experimental electronic market that supports various mechanisms for negotiation on a single issue—typically price—in electronic exchanges is supplemented here with the addition of a rich form of negotiation that operates in the context of the market data and information extracted from the Internet generally. An alternating offers negotiation mechanism supports multi-issue, time-constrained n...