Business is becoming more and more complex. This requires that a company’s business processes to be managed, measured and monitored accurately. However lots of organizations raise worries that they are not measuring the company’s performance on the level of processes, but for the majority on the departments’ performance. This paper will propose a methodology for performance measurement that sup...

This paper introduces a systematic approach to organizing the discipline of clinical chemistry. The approach is called a top-down systems approach because it starts at the top with the most general concepts and works down through less general concepts to the most specific details and techniques. The hypothesis is that the discipline can be organized into hierarchical levels of functional proces...

1. Temporal and spatial variation in planktonic abundance, biomass and composition were determined in Lake Hoare (McMurdo Dry Valleys, Antarctica) over two summer seasons (1996–97 and 1997–98). 2. Phototrophic nanoflagellates (PNAN) dominated planktonic biomass, with a mean monthly biomass ranging between 27.3 and 40.4 lg C L. The deep chlorophyll maximum was mainly composed of cryptophytes (>8...