Does information technology outsourcing reduce non-IT operating costs? This study examines this question and also asks whether internal IT investments moderate the relationship between IT outsourcing and non-IT operating costs. Using a panel data set of approximately 300 U.S. firms from 1999 to 2003, we find that IT outsourcing has a significant negative association with firms’ non-IT operating...

Today, outsourcing is recognized as one of the most effective strategies in the business world. In this regard, outsourcing of business processes is considered to be one of the most common forms of outsourcing. The purpose of this study is to provide In-depth and quantitative analysis of the benefits of BPO in a dairy plant in Iran and how these benefits affect the willingness of senior plant m...

Data outsourcing provides companies a cost effective method for their data to be stored, managed, and maintained by a third-party. Data outsourcing offers many economical benefits, but also introduces several privacy concerns. Many solutions have been proposed for maintaining privacy while outsourcing data in the data as plain-text model. We propose a method that can maintain a similar level of...

This book presents the author’s collective research publications on methods to securely outsource data. Secure data outsourcing has become a hot topic of research since its widespread use in multimedia sharing, health care and financial systems. This book is particularly useful to the readers who are interested in doing research related to secure data outsourcing in order to gain a deeper knowl...

Big Data Solutions (BDS) refers to innovative solutions designed to perform searching, mining and analysis of high volume of data. While BDS is being actively adopted by pioneering and leading organizations due to its prospective benefits, many organizations are still divided on the need to adopt it. Security issues related to big data’s characteristics are among the hindering factors cited by ...

The delivery of IS services is very resource consuming in all organizations. In an era in which management optimization is one of the bases for competitive advantage, sourcing options must be judged carefully. Traditionally, the dilemma has been considered in terms of make (insourcing) or buy (outsourcing). But both of these options have shown a certain amount of problems. Although outsourcing ...

IT outsourcing is considered as one of the major innovations in IT management. Since Kodak outsourced its IT operations and data centers to outside vendors in 1989, IT outsourcing has become commonplace in organizations around the world. Due to the extensive research and practice over the last two decades, organizations have not only developed much better understanding of the benefits, risks, a...

In recent years, an increasing amount of attention has been paid to information systems (IS) outsourcing by practitioners as well as academics. However, our understanding of the factors that affect outsourcing success is hardly complete. By adopting transaction cost theory (TCT) as the theoretical foundation, this study analyses the implications of transaction attributes on the consequences of ...

BACKGROUND Hospitals need to focus on their core activities, thus outsourcing of services may be effective in some instances. However, monitoring and supervision is a vital mechanism to preserving and enhancing the quality of outsourced services, and to identify the benefits and losses occurred. The purpose of this study is evaluation of nursing services outsourced in a general hospital from di...

Since its inception, the literature on IT outsourcing has acknowledged that the strategy has the potential for substantial benefits, but also the likelihood of significant risks. However, these risks have not deterred the growth of IT outsourcing. This may be because the literature has not fully explored the probability of encountering IT outsourcing risks, and, conversely, the probability of s...