Economic actors confront various forms of uncertainty in their decision making, and the ways in which they deal with these obstacles may affect their success in accomplishing their goals. In this paper, we examine the means by which relationship managers in a major commercial bank attempt to close transactions with their corporate customers. We hypothesize that under conditions of high uncertai...

This paper deals with the relatedness of digital transformation, customer relationships and servitization in context contract manufacturing Hungary. From an interactive point view, this discusses transformation inter-organizational as evolutionary process between manufacturers their customers. A qualitative, case-study method was used for a single case. Components reflected seller’s ability to ...

this paper empirically investigates the relationship between cpi inflation uncertainty, and private investment in the iranian economy from 1988 to 2010 by using quarterly data. we employ a bivariate var(5)-garch(1,1)-in-mean with diagonal bekk model to discover in a unified framework how are the interactions between the variables. in the model, conditional variance of inflation and private inve...

Public cloud providers lease virtual machines(VM) on a server to customers. This model makes it easier for cloud providers to manage their infrastructure. However, on the other hand, it presents the customers with difficulty in terms of manually selecting the VM instance type. The inherent performance heterogeneity observed in public clouds further leads to the uncertainty of VM performance obs...

It is essential for IT corporations to improve competitive advantage and increase organizational performance. Employees are a key factor for a company’s success. It is crucial to find or create a brand-new model in dealing with human resource and customer relationship management, as well as to recognize which employees’ characteristics are influential in building relationships with customers. T...

Supply chain is defined as a system of suppliers, producers, distributors, retailers and customers where material, financial and information flows connect participants in the directions. Most supply chains are composed of independent agents with individual preferences. It is expected that no single agent has the power to optimize the supply chain. Supply chain management is now seen as a govern...

Although take-it-or-leave-it pricing is the main mode of operation for many retailers, a number of retailers discreetly allow price negotiation when some haggle-prone customers ask for a bargain. At these retailers, the posted price, which itself is subject to dynamic adjustments in response to the pace of sales during the selling season, serves two important roles: (i) it is the take-it-or-lea...

The service sector, in particular business services, has become increasingly important developed economies. increasing complexity of the supply market combined with customers’ limited knowledge specifying services contributed to a more active role suppliers those processes. Service specifications can go through stabilization and destabilization cycles over time context customer-supplier interac...

T free-riding problem occurs if the presales activities needed to sell a product can be conducted separately from the actual sale of the product. Intuitively, free riding should hurt the retailer that provides that service, but the author shows analytically that free riding benefits not only the free-riding retailer, but also the retailer that provides the service when customers are heterogeneo...