Managers spend much of their time communicating and use an ever-larger range of communication tools for the purpose. Empirical studies have shown that while ICT tools extend communication opportunities, they do not replace other means of communication. Instead, managers use a set of communication tools in which traditional media coexist alongside ICT tools. In addition, studying the use of just...

Multidisciplinary rounds (MDR) have become important mechanisms for communication and coordination of care. To guide design of tools supporting MDR, we reviewed the literature published from 1990 to 2005 about MDR on information tools used, information needs, impact of information tools, and evaluation measures. Fifty-one papers met inclusion criteria and were included. In addition to patient-c...

Mobile information and communication systems in clinical routine have the potential to greatly improve communication, facilitate information access, eliminate double documentation, and increase quality of patient care in the long run. Projects to date have focused, for the most part, on highly specialized applications of the mobile computer. In our research project, 'Cooperative Problem Solving...

BACKGROUND Communication skills are the key for quality end-of-life care including in the critical care setting. While learning general, transferable communication skills, such as therapeutic listening, has been common in nursing education, learning specific communication tools, such as breaking bad news, has been the norm for medical education. Critical care nurses may also benefit from learni...

Background: Communication is the key role in the nursing profession. Nurse-patient communication is highly important especially when the patient is a child. Studies indicate inappropriate contact with children in the pediatric wards. This study investigated effect of training on communication skills of nurse with child through small group discussion. Methods: This study is a clinical trial wit...

The work presented in this paper discusses the supported forms of the “communicationscaffolding” tools (i.e. sentence openers and communication acts) and the adaptation framework of a synchronous communication tool, called ACT. The main idea of the adaptivity lies in the provision of those “communication-scaffolding” tools that facilitate/support the group dialogue and promote student interacti...

BACKGROUND Patients with chronic conditions require ongoing care which not only necessitates support from health care providers outside appointments but also self-management. Web-based tools for text-based patient-provider communication, such as secure messaging, allow for sharing of contextual information and personal narrative in a simple accessible medium, empowering patients and enabling th...