In this paper, we present a multi-agent system MAGS for the e-business processes monitoring in a web-based environment. We classify the types of agents in MAGS by their monitoring capabilities. An algorithm is given to explain the mechanism of supervising and controlling the execution of business processes. An abstract model of alerts, which can give warnings of infringement on business policie...

The real-time prediction of business processes using historical event data is an important capability modern process monitoring systems. Existing methods are able to also exploit the perspective recorded events, in addition control-flow perspective. However, while well-structured numerical or categorical attributes considered many techniques, almost no technique utilize text documents written n...

Software-as-a-service (SaaS) providers are further expanding their offering by growing into the space of business process outsourcing (BPO). Therefore, the SaaS provider wants to administer and manage the business process steps according to a service level agreement. Outsourcing of business processes results in decentralized business workflows. However, current business process modeling languag...

Most of organizations try to ensure that their business processes are compliant with regulations and laws, so runtime monitoring of process compliance is considered to be of crucial importance. In this regard, there are several frameworks that enable the monitoring based on variants of event processing technologies. Most of these frameworks presume a rich activity lifecycle model for the execut...

Business process models are becoming the backbone of any enterprise system, the blue prints that drive business. However, there are many situations in today’s business when such processes have to be validated against compliance requirements. Albeit compliance and business experts are able to define and relate compliance requirements, constraints to tasks within business processes at design time...

The answer to all these questions becomes more clear with the understanding of how CRM, BPM and MDM are converging. Social media and cloud solutions have moved the customer to the forefront, in a literal sense. Further, smartphones and tablet computers have redefined how employees interact with their organizations, customers and business partners. So, while each technology stack has its own ind...

The difference between Collaborative Business Processes (CBP) and ordinary sequential business processes (BP) is in the necessity for decentralized coordination, flexible backward recovery, participants notification about the current state, fast adaptability to changes in participants’ work, multiple information systems, individual authorization settings of the participants, etc. The paper pres...

The difference between Collaborative Business Processes (CBP) and ordinary sequential business processes (BP) is in the necessity for decentralized coordination, flexible backward recovery, participants notification about the current state, fast adaptability to changes in participants’ work, multiple information systems, individual authorization settings of the participants, etc. The paper pres...

The recent approval of the EU Services Directive is fostering the Internet of Services (IoS) and will promote the emergence of marketplaces for business and real-world services. From a research perspective, the IoS will require a new bread of technological infrastructures to support the concepts of business service description, contract management from various perspectives, end-to-end marketpla...

The importance and the challenges of detecting compliance failures in unmanaged business processes is discussed and the process of creating and verifying internal controls as a requirement of enterprise risk management framework is explained. The effect of using automated auditing tools to detect compliance failures against internal control points in unmanaged business processes is investigated...