We present an interpretable neural network approach to predicting and understanding politeness in natural language requests. Our models are based on simple convolutional neural networks directly on raw text, avoiding any manual identification of complex sentiment or syntactic features, while performing better than such feature-based models from previous work. More importantly, we use the challe...

In this work we are investigating the learning benefits of e-Learning principles (a) within the context of a web-based intelligent tutor and (b) in the “wild,” that is, in real classroom (or homework) usage, outside of a controlled laboratory. In the study described in this paper, we focus on the benefits of politeness, as originally formulated by Brown and Levinson and more recently studied by...

INTRODUCTION An essential component of technical editors’ work is to convey to writers how their documents would benefit from revision. This task is potentially sensitive, given writers’ intellectual and emotional investment in the documents they have created. The sensitive nature of the editing process is clear in Rude’s (2001) advice to students of technical editing: “[A]void words that sugge...

Automatic assessment of subjective characteristics of customers like politeness, satisfaction or competence could provide services companies with information needful for improving service quality. In this work, we construct a regression model for politeness estimation of customers, which uses a) set of linguistic indicators and b) manual estimations of expert(s). We apply the suggested methodol...

In the last decade, many studies on politeness in Arabic have been published various platforms, but until now results not systematically compiled and used as a module or teaching material. addition, pragmatics materials, especially regarding principles strategies, currently do refer much to of latest research, even though these can be basis context applying, testing, developing theoretical fram...

this paper was aimed at investigating the persian-speaking translation trainees perception of politeness of english request strategies. they judged the strategies for requesting (e.g. can, could, will, do, etc.) using the paired comparison method. the findings showed great divergence between the judgment of english native speakers with respect to the degree of politeness of 14 generic request s...

The present study examined email communication practices of two groups of students in Iran and the United States to uncover the probable differences between Iranian and American email communication norms. The study also aimed at investigating how power distance in academic centers influences students’ choices of communication strategies in email writing. The use of two politeness strategies nam...