Design of a retail banking distribution strategy is an important issue in that industry. This paper shows the effect of new electronic distribution technologies such as PC banking on the choice of a bank’s distribution strategy. We present a competitive model of distribution strategy choice, including heterogeneous consumers and banks, that allows a rich variety of customer preference and techn...

Nowadays, the great benefits of cloud computing have dramatically increased the number of e-banking users. Hence, the competition in the banking industry has boosted and managers need to evaluate their branches on a regular basis. To this end, this study aims to evaluate cloud-based banking systems based on the Quality of Service (QoS) attributes using the Dynamic Network Data Envelopment Analy...

We examine whether countries that have high levels of financial inclusion fewer non-performing loans and loan loss provisions in their banking sectors. The fixed effect panel regression methodology was used to analyse the on bank provisions. Using data from 48 countries, we find greater formal account ownership is associated with loans. Bank are only when achieved through combined use ownership...

This research is entitled "The Influence of Inflation and Bank Indonesia (BI) Interest Rates on the Profitability North Sumatra Karya Medan Syariah Sub-Branch Office in 2017-2021". The purpose this study was to determine effect inflation profitability Sumatran bank's sharia sub-branch office 2017-2021, influence interest rates 2017-2021 simultaneously banks. 2017-2021. method used a qualitative...

Salary is a sum of money given to someone, either an employee or in return for services the business work that has been done company. In determining payroll activities, company should have integrated system can assist activities. Bank Sumsel Babel Sub-Branch Lemabang branch engaged banking, terms activities so far it still conventionally companies sometimes difficulty calculating salaries. With...

The decline in employee performance implementing the new work system carried out by Bank BNI Jababeka Cikarang Branch during Covid-19 pandemic was allegedly caused several factors such as environment, job satisfaction and discipline. Therefore, purpose of this study is to examine effect discipline on at PT. (Persero) Tbk Branch. research method used quantitative with data analysis descriptive s...

This study aims to uncover and analyze the suitability of sharia mudharabah financing practices at Bank Muamalat Semarang Branch with Fatwa DSN MUI Number 07 year 2000. To achieve this goal, research was pursued using a qualitative method case approach. The primary data is interviews supported by secondary data. key informants are bank employees. Data analysis performed namely reduction, displa...

Currently, customer satisfaction is the focus of attention by almost all parties, including Bank Aceh Singkil Branch. This study identifies problems faced Branch regarding satisfaction. Although there an increase in number customers every year, addition has decreased from 2021 to 2022. In addition, many leave their accounts without officially closing them, which makes it difficult measure inact...