In this paper we discuss a locational model with a pro t-maximizing objective. The model can be illustrated by the following situation. There is a set of potential customers in a given region. A rm enters the market and wants to sell a certain product to this set of customers. The location and demand of each potential customer are assumed to be known. In order to maximize its total pro t, the r...

Customers often show different preferences relative to the same products, such as function, shape, color, costs, etc. They will surely affect product market activities further. In this paper, a model of preference elicitation from customers is proposed to reduce the gap between the systematic representation of preferences and customers’ actual preferences. Firstly, the attribute of customer pre...

Should a …rm charge on a per-use basis or sell subscriptions when its service experiences congestion? Queueing-based models of pricing primarily focus on charging a fee per use of the service, in part because per-use pricing enables the …rm to regulate congestion raising the per-use price naturally reduces how frequently customers use a service. The …rm has less control over usage with subscrip...

Nowadays, most of the IT (Information Technology) and ICT (Information and Communication Technology) industries are practicing sustainability under green computing hoods. Users/Customers are also moving towards a new sustainable society. Therefore, while getting or providing different services from different ICT vendors, Service Level Agreement (SLA) becomes very important for both the service ...

FAST involves both the creation of an EDI-based prototype parts broker and the operation of an actual procurement service utilizing the prototype broker. FAST's intention is not so much to create a new distribution channel for participating vendors as to create a procurement tool for customers. The FAST project is therefore unusual among EDI efforts in that it looks at procurement from the cust...

due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing grey relational analysis (gra) method. in the case of statisticalpopulations with large sizes, none of the other methods can competewith gra from the viewpoint of calculation accuracy. the s...

Manufacturing performances tend to produce defects due to various reasons which can be improved by identifying and eliminating them using six sigma. In the present work, DMAIC (Define, Measure, Analyze, Improve and Control) has been used to reduce the number of vehicle engine rejection. In define phase problem was defined by selecting the core issues concerned. In the measure phase data was col...

Channel changes customers W ith the right stimulation, an ion channel changes its stripes, say Man-Kyo Chung, Ali Guler, and Michael Caterina (Johns Hopkins School of Medicine, Baltimore, MD). Even ion channels that are a little promiscuous have their favorite passengers. Such channels were generally thought to stay true to their preferred customers. But Chung et al. found that the TRPV1 channe...

Customers are important intangible assets of a firm that should be valued and managed. Although researchers and practitioners have recently emphasized customer relationships and customer lifetime value, these concepts have had limited impact on the business and investment community for two main reasons: (a) they require extensive data and complex modeling, and (b) researchers have not shown a s...