The purpose of this study is to explain the relationship between variables of organizational climate, organizational commitment, job involvement and organizational citizenship behavior. The study population included 1276 employees of the gas company in Khuzestan province. To this aim 296 subjects were selected according to the Cochran formula. To collect data, questionnaires of OCB of Podsakoff...

The purpose of this chapter is to provide an updated, conceptually-based overview of the nomological network of the organizational citizenship behavior construct, with an emphasis on implications for future research. In doing so, we will use the OCB categorization framework based on the target of the behaviors, differentiating between citizenship targeted at the organization and citizenship tar...

This article examines the relationship among perceived organizational support, affective organizational commitment, and employee citizenship behavior in Kuwaiti business organizations. Employees’ affective organizational commitment is proposed to mediate the relationship between perceived organizational support and employee citizenship behavior. Data were collected from 261 employees affiliated...

There is strong theoretical support for organizational commitment impact on in-role behaviors and organizational citizenship behavior performance. However, previous studies did not attain consistent conclusions with respect to the influence of organizational commitment on organizational citizenship behavior. The purpose of the study is to adopt the three components of organizational commitment ...

the effects and outcomes of organizational citizenship behavior in recent years have increasingly received attention by researchers and scholars of organization and management field. one of them can be named as creation and enhancement of social capital. yet, a comprehensive research has not been done about it in public organizations of islamic republic of iran. the researcher tries to offer a...

one of the high citation researches surrounding model of transformational leadership's impact on organizational citizenship behavior has been conducted by podsakoff, mackenzie, moorman and fetter (1990). using structural equation modeling, current study aims at testing this model and also 4 other models in schools on a sample including 652 teachers and 131 principals. results showed that p...

We examined the relationships of perceived organizational support and job satisfaction with organizational citizenship behavior and task performance in China. Employees from two large-scale state-owned enterprises (SOE) completed measures of perceived organizational support and job satisfaction and their immediate supervisors completed measures of task performance and four facets of organizatio...

Organization citizenship behavior (OCB) is a term that encompasses voluntary positive behavior of employees of an organization, which support and benefit the organizations. The employees who engage in organizational citizenship behavior may not always be the top performers but they are ones who always make effort to ‘go the extra mile’ or ‘go above and beyond’ the minimum performance required t...

nowadays employees in public service organizations have important roles in realizing the goals of organizations and particularly their service quality. one type of organizations in which service quality has very important role, are hospitals which are in contact with a large number of patients and their relatives. the previous researches have shown that organizations service quality is affected...