E-services have been gaining increasing importance in the public sector over recent years. But even though e-services help governments in many ways – for example by increasing agency efficiency or enabling citizens to participate in democratic processes – citizen e-services usage rates still lag behind expectations in many countries to date. This article analyzes the reasons why citizens do not...

In order to provide electronic service delivery, several activities involving different public agencies need to be related and carried out in coordinated manner, thus resulting in a cooperative process. Currently, e-Service technologies seems to offer the enabling infrastructure for supporting cooperative process enactment, even at inter-country level. In this position paper, we outline the arc...

There is rapid growth in the development and launching of new public e-services to citizens. In doing this, government agencies base their work on national and international programs for e-government development. Many such programs include a stage model for public e-services. Many such models comprise stages of 1) information, 2) interaction, 3) transaction and 4) interaction. The wide spread u...

This paper examines the development of electronic government (egovernment) in Thailand. The development of information technology (IT) projects in Thai public agencies was initiated in the early 1990s, albeit without developing a national IT master plan or establishing a national IT agency. However, when many problems arose in the use of IT in public agencies, the Thai government formulated in ...

Web-sites are domain intensive and some important domains are social, cultural, entertainment, e-commerce, e-government, museum, tourism, academic, etc. It is obvious that domains of Web-sites differ significantly, and hence a common yardstick can not be applied to measure quality of all Web-sites. Signore, Loranca et al, Olsina et al, Tripathi & Kumar and others have tried to define quality ch...

Abstract: Open networks can be used for many purposes, for example, e-commerce, e-government, and so on. Different from those conventional applications, we consider networked collaborative activities, for example networked research activities. This application might be very useful and research activities could be significantly promoted. However, we must solve many security problems. Among those...

It is widely believed that B2B e-commerce will help firms in developing countries to reduce cost and to improve their access to global market. Yet, developing countries are still some way from success in their adoption of B2B e-commerce. This paper explores social and cultural perspectives that impact on B2B e-commerce adoption in developing countries. Interviews were conducted with key informa...

Available online 1 October 2011

The European Union (EU) member states have over the past decade been actively developing their e-government services. These services cover a whole range of Public Administration activities aiming to integrate digital interaction between government agencies, government and citizens, as well as government and businesses. This paper provides a review of the criteria used in evaluating e-government...

While most early e-government efforts were concentrated on developed countries, in the recent past, it has also become popular in many developing countries. Most notably are the Middle Eastern countries that have continued to invest significantly into e-government initiatives in the last five years. However, compared to the West, the progress of e-government implementation and diffusion has bee...