Government websites offer great benefits to citizens and governments. Such benefits, however, cannot be realized if websites are unusable. This study investigates usability of government websites in Uganda. Using the feature investigation method, the study evaluated four Ugandan government websites according to three perspectives. Results show that websites are partially usable in the design la...

The paper presents a measurement framework for assessing the eGovernance maturity level of countries through the analysis of municipal websites. The paper also introduces the results of a survey carried out to apply and validate the framework. Applied to municipal websites of different countries, the framework considers websites content and design. For each country, the sample included three we...

Websites were retrospectively analysed to study the effects that technological advances in web design have had on accessibility for persons with disabilities. A random sample of general websites and a convenience sample of US government websites were studied and compared for the years 1997 – 2002. Web accessibility barrier (WAB) and complexity scores were calculated. Analysis of Variance (ANOVA...

Personalisation of health information websites and portals is becoming a commonplace practice. Personalisation aims to improve users’ online experiences by providing relevant medical information in a timely manner. However, reported limited success of the health information websites demonstrates that users are dissatisfied with them. In the service quality theory, user satisfaction is linked to...

By using eGovernment websites, both citizen and government can receive benefits. Citizens can receive better and more convenient service whereas governments can reduce operation and management costs. The more citizens use eGovernment websites, the more operation and management costs are reduced. In order to increase the adoption of eGovernment websites, this study mainly investigates factors th...

The objectives of the study are to construct a comprehensive framework for web accessibility evaluation, to evaluate the current status of web accessibility of consumer health information websites and to investigate the relationship between web accessibility and property of the websites. We selected 108 consumer health information websites from the directory service of a Web search engine. We u...

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This study aims to understand the fundamental factors influencing the citizen’s continuance intention to use eGovernment websites by using the Technology Acceptance Model (TAM) as a based theoretical model. Computer selfefficacy is adopted as an additional factor that influences the citizen’s continuance intention to use e-Government websites. To empirically test the proposed research model, th...

In this paper we present a replication and extension of the study performed by Florêncio and Herley published at SOUPS 2010. They investigated a sample of US websites, examining different website features’ effects on the strength of the website’s password composition policy (PCP). Using the same methodology as in the original study, we re-investigated the same US websites to identify difference...

APSTRACT: The study explores the security issues in the Libyan Government websites focusing on assessing the vulnerability and security weaknesses of various websites of the Libyan Government ministries. The study is divided into three stages. In the first stage, literature review was conducted to understand the nature of the problem. Data were collected in the second and third stage of study. ...