EEective web presence is for many companies indispensable for their success to the global market. In recent years, several methods have been developed for measuring and improving the eeectiveness of commercial sites. However, they mostly concentrate on web page design and on access analysis. In this study, we propose a methodology of assessing the quality of a web site in turning its users into...

Lately, web technology has gained strategic importance. It can be seen in the growing number of organizations that realize the importance of a proper webstrategy in this globalization era, where distributed work environment, knowledge-based economy and collaborative business models have emerged. The phenomenon of web 2.0 technologies has led many internet companies and communities, such as Goog...

The emerge of web services in Service-Oriented Architectures (SOA) within companies or at the global internet o ers new ways for the creation of web applications. Even though the composition of services via business processes are covered by existing tools and solutions, concepts for a lightweight service consumption are still in a preliminary phase. The complexity of state-of-the-art SOA techno...

In the forthcoming years, two factors will jeopardize the deployment of Web applications: supporting multi-device outputs and oneto-one personalization. These two factors will lead to an explosion of solutions, to be developed, maintained, and kept consistent; meanwhile, Web hosting companies will be subject to growing service demands and will be lacking the technical man-power required to mast...

Yellow pages catalogs and corresponding directory services on the web are a widely used business concept for helping people to find companies providing services and selling products. When on the web, matching the customer’s need with the relevant services offerred by companies is typically based on keyword search, table-based search, a list of service categories listed in some order, a hierarch...

Understanding the web user browsing behaviour in order to adapt a web site to the needs of a particular user represents a key issue for many commercial companies that do their business over the Internet. This paper presents the implementation of a Knowledge Base (KB) for building web-based computerized recommender systems. The Knowledge Base consists of a Pattern Repository that contains patter...

Despite skepticism concerning the latest buzz phrases about Web services, leading-edge companies have already begun deploying Web services that are giving them competitive advantages. Major platform vendors are now rolling out revolutionary tools aimed at simplifying the creation and deployment of Web services. Promising cheap, reliable, flexible, and scalable computing as well as quality web s...

Information and knowledge are essential resources for businesses to maintain their competitiveness and to constantly develop further. Knowledge Management (KM) enables companies to develop their activities by having the right information at the right time, as well as by offering the tools to manage the skills and knowledge of the personnel. The aim of this paper is to empirically analyze how KM...

The online reputation management systems help to the consumers to make buying decisions looking for opinions in the web about many products offered by companies, also interested in the same opinions. This paper presents the system developed by the SINAI research group at the WEPS-3 task, called Online Reputation Management. Given a Twitter entry and a company name, the goal is to decide if the ...

Practical effective use of the enormous quantity of data available on the web is the focus for lots of researchers. Our article lays the framework for discovering possible profitable collaborative networks among firms via information available on the internet. This uncovered knowledge is the primary reason why companies attempt to co-operate. In order to provide this knowledge discovery, it is ...