The forward checking routine (FC) of Haralick and Elliott attempts to encourage early failures within the search tree of constraint satisfaction problems, leading to a reduction in nodes visited, which tends to result in reduced search eeort. In contrast, Gaschnig's backmarking routine (BM) attempts to avoid performing redundant consistency checks. These two algorithms are combined to give us F...

BACKGROUND There are concerns that pre-operative psychological distress might be associated with reduced patient satisfaction after total hip replacement (THR). METHODS We investigated this in a multi-centre prospective study between January 1999 and January 2002. We dichotomised the patients into the mentally distressed (MHS ≤ 56) and the not mentally distressed (MHS > 56) groups based on th...

BACKGROUND In many healthcare systems, client satisfaction has been considered as an important indicator of primary healthcare quality. Hence communication education might be leading to better quality of family planning services and higher client satisfaction. This study aimed to evaluate to what extent the communication skills training program could improve client satisfaction. METHODS This ...

Despite the importance of matching different viewpoints on IS service quality in organizations, there is still little understanding about how perceptual congruence between IS professionals and users affects user satisfaction. Drawing on cognitive dissonance theory and perceptual congruence research, our study examines 169 matched-pair survey responses using polynomial regression and response su...

the study assessed beneficiaries’ satisfaction in the management of loag-contract components by cooperatives involved in the farm credit delivery in edo state. the objective was to identify the components of the farm loan contract, examine the management strategies and rate the beneficiaries’ satisfaction of such management strategies. this was done by purposively selecting 40 cooperatives invo...

OBJECTIVE To assess whether the attending of the communication skills workshops by the emergency department doctors improves patient satisfaction and reduces the number of complaints on doctors' attitude. METHOD Standard performas were sent to all emergency departments (EDs) in Hong Kong soliciting their numbers of written complaints on doctors' attitude or communication problems during the n...

OBJECTIVE To examine whether racial and ethnic differences in the distribution of individuals across types of health plans explain differences in satisfaction and trust with their physicians. DATA SOURCES Data were derived from the 1998-1999 Community Tracking Household and Followback Studies and consisted of a nationwide sample of adults (18 years and older). DATA COLLECTION The data were ...

Customer satisfaction is consisting of financial as well as qualitative flavour and describes the resulting combination of certain levels of services and products offered to the upcoming customer. Globalization as well as environmental issues, make customers’ preferences and expectations change constantly. Therefore, the latter have to be observed and taken into account continuously, as a step ...