Increasing potential for turnover in e-commerce is inextricably linked with an increase in risk. Online retailers (e-tailers), aiming for a company-wide value orientation should manage this risk. However, current approaches to risk management either use average retail prices elevated by an overall risk premium or restrict the payment methods offered to customers. Thus, they neglect customer-spe...

The problem of allocation of orders for parts among part suppliers in a customer driven supply chain with operational risk is formulated as a stochastic singleor bi-objective mixed integer program. Given a set of customer orders for products, the decision maker needs to decide fromwhich supplier to purchase parts required for each customer order to minimize total cost and to mitigate the impact...

regarding the importance of the customer in today'scompetitive world, and considering the previous researches whichindicated the cost of attracting new customers is far more than the costof maintaining customer loyalty, studying the methods of obtainingand maintaining customer loyalty in various businesses has received ahigh priority. the purpose of this study is to determine thecomponents...

E-commerce has proved to be fertile ground for new business models, which may be patented (for up to 20 years) and have potentially far-reaching impact on the ecommerce landscape. However, there is still uncertainty surrounding the survival of various electronic markets currently available on the Internet. One such electronic market is the so-called reverse auctions model, pioneered in e-commer...

Nowadays customer attrition is increasingly serious in commercial banks, particularly, high-valued customers in retail banking. Hence, it is encouraged to develop a prediction mechanism and identify such customers who might be at risk of attrition. This prediction mechanism can be considered to be a classifier. In particular, the problem of predicting risk of customer attrition can be prototype...

The Fourth Industrial Revolution, which comprises digitization, artificial intelligence, robotics, among others, have the power to drastically increase economic output but may also displace workers. In this paper we assess risk of automation for female and male workers in four Latin American countries – Bolivia, Chile, Colombia El Salvador. Our study is first apply a task-based approach with ge...