In this paper a set of Quality of Service criteria is proposed that enables the monitoring of any network element. For QoS computation the service management information model is instantiated with these QoS criteria. Emphasis lies on the FDDI network management considered as a component of a high speed multi-network. The lacks of the current FDDI management architecture for providing the necess...

A process performance management system (PPMS) helps to plan, monitor, and improve the performance of business processes. In PPMS, process-focused key performance indicators (KPIs) are used to evaluate the actual process performance and to improve business processes and, subsequently, corporate performance. The empirical study focuses on PPMS and its success factors. The study is based on a cau...

Background and Objectives: There is a growing tendency in Iran’s health sector for adoption of standard excellence models for improving quality in healthcare organizations. The European Foundation of Quality Management (EFQM) model is a widely used framework for continuous quality management within healthcare facilities. The purpose of this article is to extend the view of current status of qua...

normal 0 false false false en-us x-none ar-sa microsoftinternetexplorer4 introduction: today the issue of quality improvement in health care organizations has become more important than before, but the effectiveness of various quality management models remains questionable. the purpose of the present study was to evaluate the performance of the total quality management model (iso 9001: 2000) im...

the purpose of current survey is to determine the effectiveness of stress management training on the quality of life of divorced women who are under support of baharestan township welfare organization. the used method for this survey was quasi-experimental by designing pre test-post test with evidence group. statistical population of the study includes 587 divorced. the top thirty women in qual...

Background: To introduce a disease management model named “one disease, one quality” for kidney transplant nursing. Methods: By using the disease management model of the “one disease, one quality” to establish the nursing process for the kidney transplant patients, a whole, comprehensive and professional nursing service was provided for the patients. Results: The satisfaction of the kidney tran...

Background: To introduce a disease management model named “one disease, one quality” for kidney transplant nursing. Methods: By using the disease management model of the “one disease, one quality” to establish the nursing process for the kidney transplant patients, a whole, comprehensive and professional nursing service was provided for the patients. Results: The satisfaction of the kidney tran...