This research defines a method for developing eXtended Markup Language (XML)-based content management services for global product manufacturers and distributors. Content management services for multi-channel trades play an important role in e-business because it enables the seamless flow of product information between suppliers, manufacturers, distributors and customers. In today’s business wor...

Building their companies into successful e-businesses has become an important objective for today's enterprises. Conceptually, it embodies the enabling of the business with such capabilities as global networking, streamlining business processes, sharing information, agility in responding to the market, and intelligent decision making. But how can these concepts be implemented in actual enterpri...

Using data from 49 states and Washington, D.C., we analyzed changes in cost-sharing under health plans offered to individuals and families through state and federal exchanges from 2014 to 2015. We examined eight vehicles for cost-sharing, including deductibles, copayments, coinsurance, and out-of-pocket limits, and compared findings with cost-sharing under employer-based insurance. We found cos...

Knowledge sharing is a critical phase of the Knowledge Management life-cycle since it is an important precursor to the actual usage of knowledge. Knowledge initiatives to improve knowledge sharing requires an analysis of current knowledge sharing processes to identify bottlenecks that hinder knowledge sharing processes. Current knowledge auditing techniques for assessing knowledge sharing probl...

We explore how private drug plans set cost-sharing in the context of Medicare Part D. While publicly-provided drug coverage typically involves uniform cost-sharing across drugs, we document substantial heterogeneity in the cost-sharing for different drugs within privately-provided plans. We also document that private plans systematically set higher consumer cost sharing for drugs or classes ass...