Banks expect the mobile channel to become more important for collaborating with customers. However, a lack of trust continues to prevent a faster dissemination of such mobile banking services, especially for the private banking customer segment. Hence, this paper discusses various determinants of trust and follows a theory-driven approach rooted in the collaboration engineering methodology. Gro...

To be perceived as believable partners in human-machine interactions, virtual agents have to express adequate social attitudes. The social attitude expressed by an agent should reflect the social situation of the interaction. The agent ought to take into account its role and its social relation toward its interactants when deciding how to react in the interaction. To build such an agent able to...

The spread of smartphones triggers the universal use of smartphone-based social networking services (SNS) from younger generations in their teens and twenties to older ones in their fifties and sixties. SNS would no longer be the preserve of younger generations. Smartphone-based SNS can be enjoyed by everyone irrespective of age or gender. Under the circumstances, this study attempts to shed li...

This document explores an ambiguity in the interpretation of the element of the Presence Information Data Format for Location Objects (PIDF-LO) in cases where PIDF-LO is conveyed by the Session Initiation Protocol (SIP). It provides recommendations for how the SIP location conveyance mechanism should adapt to this ambiguity. Documents standardizing the SIP location conv...

Facts about AS was initially a small booklet developed in 1987 to help launch the Angelman Syndrome Foundation organization and to help inform parents and professionals about the syndrome. The Facts document is now in its seventh edition. Over the years, it has grown in scope and complexity and this year the " pamphlet/brochure" has been reformatted for a web presence. Current authors are:

This paper presents work in the field of distributed exertion games, which are controlled by moving the body. People play these games together while being located at different places in the world. The novel contribution of this paper is the introduction of distributed team play in which both collocated and distributed players participate. In our Distributed Interactive Pong Playground (DIPP) pl...

Previous studies have shown that website design elements (such as text and pictures) can be manipulated to increase the perception of Social Presence (SP) among online consumers, which can then impact trust, usefulness and enjoyment. This paper seeks to determine if the impacts of infusing SP in websites is culture specific or universal. We were able to demonstrate similar results with Chinese ...

Recent work by our group at Motorola Labs has focused on applying the principles of ambient interfaces to the domain of mobile communications. Our methods incorporate both formative ethnographic studies and field evaluation of prototypes to investigate how people make use of ambient information in the course of everyday communication. Our goal is to enable applications that provide rich presenc...

To have buildings that are able to adapt to the user needs and at the same time to operate efficiently, it is essential to know the activity the people are performing. Presence sensors, which are widely deployed in modern buildings, attempt to regulate lighting to the presence of people in indoor spaces. Though, much more in terms of comfort and energy efficiency can be achieved if more detaile...

This document defines an XML format for the representation of civic location. This format is designed for use with Presence Information Data Format Location Object (PIDF-LO) documents and replaces the civic location format in RFC 4119. The format is based on the civic address definition in PIDF-LO, but adds several new elements based on the civic types defined for Dynamic Host Configuration Pro...