employee voice, due to its role in improving the employees' and organizations' performance, has attracted the attention of researchers and managers in recent years. this study aims at developing an employee voice scale customized to iran's context and also evaluating the influence of employee voice on employees' performance and creativity through the mediating role of job en...

over the recent years, ever-increasing rate of improvement in knowledge and technology has changed the nature of roles in organizations and many jobs need high mental activity. thus, subjective well-being and performance of employees are two broad subjects that affect the performance of the organization. in this survey, we examined how different cognitive emotion regulation strategies influence...

This study took the service provider’s perspective to investigate the connections among customers’ positive and negative mood states and employees’ mood, emotional labor perception, and service performance. It also examined the impact of self-monitoring and social support on these connections. We used questionnaires to survey 314 customer contact employees. We found that customer mood did affec...

this study investigates the effects of financial management practices and their role in economical development and organizational performance. economic environment is changing rapidly and this change is characterised by such phenomena as the globalization, changing customer and investor demands, ever-increasing product-market competition. to compete successfully in this environment organization...

background: the aims of this study were to evaluate the employees' subjective assessments of different aspects of lighting condition as well as task area illuminance in manufacturing plants. methods: this field study was conducted between march and may 2013 , in three packing plants (saveh, central iran). data were collected by questionnaire and measurement of the task area illuminance levels. ...