In the midst of promising perceived benefits, the electronic commerce (EC) environment entails greater challenges than those posed by conventional trade. In addition to privacy and security concerns, researchers and businesses alike are increasingly aware that the lack of trust for online vendors experienced by consumers constitutes a serious barrier to the widespread adoption and successful pr...

The purpose of the study is to integrate patient trust with the Technology Acceptance Model in order to explore the usage intention model of Telecare systems. The proposed framework is validated with 365 respondents from Nantou County, which is located in Taiwan. The findings show that patient trust (social trust and institutional trust) has significantly positive effects on the perceived ease ...

This study examines the influence of perceived fairness on consumer intentions in business-to-consumer electronic commerce. Perceived fairness, a construct mainly examined in management and marketing literature, could play important roles in people’s decision-making process when they shop online. Prior information system online trust research shed little light on this important issue. Based on ...

The aim of this paper is to investigate if employee alignment will influence the business-IT alignment in organizations. We measured employee alignment through perceived organizational trust, perceived communications on business-IT strategies to employees, perceived employee commitment to business-IT strategies and perceived knowledge on business-IT strategies. Structural equation modelling (SE...

With rapid development of information technology, the banking industry has undergone significant operation changes over the last decade. Owing to few studies have examined the role of privacy concerns, trust and their antecedents in this issue, we consider that it is essential to identify the factors affect the adoption of Internet banking. Therefore, an empirical study was undertaken and the d...

BACKGROUND The last few decades saw an intense development in information technology (IT) and it has affected the ways organisations achieve their goals. Training, in every organisation is an ongoing process that aims to update employees' knowledge and skills towards goals attainment. Through adequate deployment of IT, organisations can effectively meet their training needs. However, for succes...

How could traditional financial institutions attract online users? Should they mimic their online counter-parts, or compete based on an existing offline business? This research compares different effects of the adoption drivers between pure-play and click-and-mortar e-payment services based on a trust-based Valence Framework. Use intention is proposed to be affected by perceived benefit, percei...

Recently WOM has become popular with the penetration of Internet and the popularity of social media, and attracted the attention of IS researchers. This study develops a model to explore the factors motivating e-service users’WOM behavior from the expectation confirmation paradigm together with trust. The research model was empirical tested with 543 valid responses from the online travel servic...

Virtual worlds (VW) have paved a new and important channel for workplace collaborations. However, analysts have noted that several organizations that made a strong entrance into using VW as a nouveau channel for communication and collaboration are stepping back due to limited user response. Motivated by this fact, we propose a trust-theoretic ‘virtual world collaboration model’ for collaboratio...

Incentive Design and Trust: Comparing the Effects of Tournament and Team-Based Incentives on Trust We explore the extent to which the structure of incentives affects trust. We hypothesize that the degree to which different incentive mechanisms emphasize competition (via the perceived intentions of others) and entitlements (via the perceived property rights) will affect individuals’ subsequent b...