This study examines how inherent social media system cues may affect perceptions of an organization’s credibility during crisis. Due to their bi-directional nature, social media platforms generate system cues, such as user comments on Facebook and number of followers on Twitter. Thus, even if organizational messages are informative and articulate, they may be scrutinized or perceived as less cr...

How do journalists mark quoted content as certain or uncertain, and how do readers interpret these signals? Predicates such as thinks, claims, and admits offer a range of options for framing quoted content according to the author’s own perceptions of its credibility. We gather a new dataset of direct and indirect quotes from Twitter, and obtain annotations of the perceived certainty of the quot...

Given a choice, software project managers frequently prefer traditional methods of making decisions rather than relying on empirical software engineering (empirical/machine learning-based models). One reason for this choice is the perceived lack of credibility associated with these models. To promote better empirical software engineering, a series of experiments are conducted on various NASA da...

E-Commerce’s virtuality poses questions concerning trust between buyer and seller. Web 2.0 formats have provided new complications for these questions. Companies are creating more social networking sites, experimenting with ways to use such networks for marketing purposes. This paper explores the issue of trust in social networking site transactions vs. those at more established e-commerce site...

Social media have gained increased usage rapidly for a variety of reasons. News and information is one such reason. The current study examines how system-generated cues available in social media impact perceptions of a source’s credibility. Participants were asked to view one of six mock Twitter.com pages that varied both the number of followers and the ratio between followers and follows on th...

I argue that taking the Practical Conditionals Thesis (PCT) seriously demands a new understanding of the semantics of such conditionals. Practical Conditionals Thesis: A practical conditional [if A][ought(B)] expresses B’s conditional preferability given A Paul Weirich has argued that the conditional utility of a state of affairs B on A is to be identified as the degree to which it is desired u...

This study investigated how a job seeker self-presentation affects recruiter’s hiring recommendations in an online communities and what categories of self-presentation contribute to fit perceptions for obtaining hiring recommendations. The study participants viewed potential candidates’ LinkedIn profiles and responded to questions regarding the argument quality and source credibility of their s...

This paper discusses how students understand and interpret credibility in their search for online information, especially in relation to websites such as Wikipedia, which present new approaches to authority and information management. Based on focus group and survey data, we found that source authority is not a major determinant in students’ informational evaluations, in contrast to some previo...

The studies apply a Bayesian source credibility model to a legal setting to test epistemic influence of witness testimonies. The model amalgamates perceived witness trustworthiness and access to accurate information as independent elements that describe and predict the impact of the testimony of that particular witness. Across two studies, the model enjoys a good fit with observed posterior rat...

The purpose of this study was to investigate whether a culturally-based argument in a non-insane automatism defense would be detrimental or beneficial to the defendant. We also examined how juror ethnocentrism might affect perceptions of such a defense. Participants read a fictional filicide homicide case in which the defendant claimed to have blacked out during the crime; we manipulated whethe...