One of the forms in service innovation for universities in Taiwan is to develop transnational education such as offshore programs where the existent programs were re-innovated by providing new service processes including improved delivery or distribution methods. This study examined how the universities adopted this form of innovation and examined how they productize their offshore programs, co...

Information technology (IT) impacts almost every business unit inside the enterprise. However, the role of the IT organization as an enabler of growth and driver of business innovation is mostly ignored. In this paper we introduce six nonIT companies which asses IT innovations as important for their strategy and competitive advantage. Four companies already created formalized structures for man...

Open innovation is a popular approach within innovation studies and innovation in practice. Open innovation is defined as "the use of purposive inflows and outflows of knowledge to accelerate internal innovation, and extend the markets for external use of innovation, respectively" (Chesbrough et al., 2006; tinyurl.com/ d5aaxah). A significant amount of research has been devoted to different asp...

Service design is considered to be one of the pivotal components in cultural and creative design industries which has a significant impact on consumer perception of innovation. Despite service design’s recognized importance, cultural and creative industries lack a systematic approach to it. Therefore, based on the “Taiwan experience”, this paper proposes a service innovation design model and pr...

This paper presents an approach to increase the creativity of ideas/solutions in an idea contest. Analog to a letter in a bottle tasks are distributed in a randomized way to potential problem solvers. The idea contest is a method from Open Innovation which opens a company’s innovation process to its environment (e.g. customers, suppliers). By using idea contests the creative poten...

China became the second-largest economy behind the USA in 2010. While there is quite some macroeconomic research documenting the technological catching-up of China as a nation, there is only little research studying how individual Chinese firms are catching up. This paper draws on the open innovation perspective to explore how Chinese firms improve their innovative performance. Our empirical an...

With open innovation, firms look for ideas and their execution outside organizational boundaries—for example, through collaboration with suppliers and customers, and sometimes also with competitors. Open innovation thus distributes the innovation process and can result in improved innovativeness, minimized innovation-related risks and external commercialization of intellectual property. There a...