Understanding the formation of commitment in service-oriented outsourcing such as SaaS is important. We draw on the relational view to examine how client-provider collaboration and a client’s outsourcing management capability, that have hitherto been considered independently, can be combined to improve commitment. Empirical results from 169 firms supported most of our hypotheses. The results sh...

Workflow Management Systems need to support organizations adapt their workflows to meet changing environments and business processes. We propose a traceability based knowledge management approach to support such a capability in WFMS. We present a framework for representing traceability knowledge to capture the context in which workflows are specified and evolved. We discuss the functionalities ...

Knowledge management, innovativeness and innovation have an important impact on business development and survival. Empirically analyzing these three concepts is critical because of the importance of these concepts for creating competitive advantage. Organizations need to generate, modify, and manage knowledge in order to maintain their innovation capability. This study examines the relationship...

this paper aims to use a priority framework based on decision making trial and evaluation laboratory (dematel) to help organizations build awareness of the critical influential factors affecting successful implementation of km. to identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of km. ...

Firms have invested heavily in knowledge management (KM) with the aim to build a knowledge capability and use it to achieve a competitive advantage. Research has shown, however, that not all knowledge management projects succeed. Some studies report that about 84% of knowledge management projects fail. This paper has integrated studies on the impediments to knowledge management into a theoretic...

this study investigated effective parameters in the leadership and management among commanders of the army ground force, hierarchy of each criterion and ultimately proposal of a desirable leadership and management model from the respective commanders and senior managers’ perspectives. characterized as an applied and field study, the research employed the participation of the 100 commanders and ...

Background. Information and communication Technology, allows institutions and organizations that doing their business activities and exchanges, with high speed and flexibility. In fact, electronic-commerce has created a massive revolution in Business style and global trading. Objectives. The goal of this study was identifying of Effective Factors on Development of the Electronic Marketing Capa...

Case study on tacit knowledge management system within X company includes the design of tacit knowledge management system (the recognition and acquisition of tacit knowledge), mechanisms (the factor analysis for the transition and sharing of tacit knowledge) and implementation (the sharing enterprise culture build, the effective incentive mechanism construct and the organization structure desig...

introduction: the subject of knowledge, as one of the most valuable sources of every organization, has recently gained more importance in businesses and industries, especially in governmental organizations. therefore, this study aimed to explore and prioritize the most important subjects in the field of hospital management to be documented in knowledge management system of the iranian ministry ...

This research develops and tests a model of the effects of resources bundling on third-party logistics (3PL) provid‐ ers’ performance. Based on data from a survey of Malaysian 3PLs, basic and advanced technology and equipment resources, knowledge and relational resources, and demand management interfaces are identified. The bundling of advanced technology, knowledge resources, and demand manage...