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This paper aims to improve the understanding of outcomes service recovery in a post-transition context by examining relationships between four dimensions perceived justice and satisfaction (SRS), positive word mouth (PWOM) repurchase intentions. Results from survey 217 Slovenian telecommunications customers with actual experiences reveal that distributive, informational interpersonal (but not p...

Correctional officers (COs) work in high-stress environments, frequently experience critical incidents and have shown high levels of burnout. The current review synthesizes evaluates literature on determinants CO well-being. followed the Joanna Briggs Institute approach for mixed-method systematic reviews. Eligible studies measured subjective or psychological well-being frontline COs. Studies d...

for violence in adolescents who have sexually offended. Criminal Justice and Behavior, 35, 5–23. Walker,D. F.,McGovern, S. K., Poey, E. L., &Otis, K. E. (2004). Treatment effectiveness for male adolescent sexual offenders: A meta-analysis and review. Journal of Child Sexual Abuse, 13, 281–293. Weinrott, M., Riggan, M., & Frothingham, S. (1997). Reducing deviant arousal in juvenile sex offenders...