The purpose of this study is to discover variables that should be considered in the creation of a strategic knowledge and decision support system for reverse logistics. This paper addresses a gap in the Lambert model of supply chain management through refining the link between the returns management process and the overall strategy of a supply chain firm by addressing the decision as to which r...

Based on analyzing the difficulties of reverse logistics operation management and discussed the new environment as the economic society developing continuously and discussing the feasibility of virtual enterprise, an operation management mode for reverse logistics based on virtual enterprise is presented in this paper. By analyzing the relationships between complaint service management and reve...

in this paper, integrated direct and reverse logistics considering production, distribution, customer, devastation, retrieval centers under uncertainty are developed. in this model, cost parameters are not certain, thus the scenario-based robust optimization method is applied. the aim of this model is to minimize the total cost and obtain a robust solution. finally, a practical case study is pr...

This paper describes the approach that DHL used to respond to aggressive revenue and profit targets set by its Asia-Pacific regional management board. DHL’s reaction to these targets was to redefine its strategic service vision by systematically aligning its internal support functions with distinct buyer behavior structures. Specifically, we developed a model based on the tangible and intangibl...

TRANSPORTATION AND INFRASTRUCTURE Getting Value from the Reverse Logistics Pipeline For many of the major components on the Army’s weapon systems, trucks, and other major items of equipment, it often makes economic sense to repair them rather than replace them with new ones. Current acquisition and management of these systems in fact plan for and assume that this sort of repair will occur. Thus...

Based on environmental, legal, social, and economic factors, reverse logistics and closed-loop supply chain issues have attracted attention among both academia and practitioners. This attention is evident by the vast number of publications in scientific journals which have been published in recent years. Hence, a comprehensive literature review of recent and state-of-the-art papers is vital to ...

The main objective of this paper is to propose a model for helping logistics managers to choose the appropriate location points in order to situate the collection points for used portable batteries. The proposed model has two parts: a static part and a dynamic part. We can conclude that this model helps managers in the decision of locating/modifying collection points in two ways: to add new col...

Document changes are center of focus in maintenance phase during software development life cycle (SDLC). In Agile development process, document maintenance become crucial as the focus is on technical maintenance. This paper presents a software requirements framework for document changes using reverse engineering approach. The framework is called XML Document Tracker (XML_DocTracker). Based on t...