نتایج جستجو برای: in service

تعداد نتایج: 17022183  

اکبری, ملکه, دری, صفورا, ماه ور, طیبه,

Introduction: Today, organizations have special attention on effective in-service training for their growth and development. The aim of this study is to present a report on the first and second levels of Kirkpatrick's model for the effectiveness of in-service training of cardiopulmonary resuscitation (CPR) for nurses. Methods: This is a cross-sectional evaluation study based on Kirkpatrick's...

Seleshi Demie Vijaya Laxmi Pikkala

This paper analyzes a renewal input  working vacations queue with change over times and Bernoulli schedulevacation interruption under (a,c,b) policy.The service and vacation times are exponentially distributed.The server begins service if there are at least c units in the queue and the service takes place in batches with a minimum of size a and a maximum of size b (a

This paper deals with the service performance analysis and improvement using discrete event simulation has been used. The simulation of the health care has been done by arena master development 14-version software. The performance measurement for this study are patients output, service rate, service efficiency and it is directly related to waiting time of patients in each service station, work ...

Journal: :iranian journal of management studies 2015
reza andam amir montazeri samira feizi rahimeh mehdizadeh

this study aimed to empirically develop a reliable and valid model specifically for measuring service quality of sport conferences as sport event tourism. to assess the model which has been established based on the survey, data gathered from 136 of attendees in sport conference. finding of this study showed that participants form their service quality perceptions based on their evaluations of 4...

Journal: :مدیریت بازرگانی 0
سید محسن علامه استادیار گروه مدیریت دانشکده علوم اداری و اقتصاد ـ دانشگاه اصفهان ـ ایران ایمانه نکته‎دان دانشجوی کارشناسی ارشد مدیریت ـ دانشگاه اصفهان ـ ایران

in today’s competitive world, customers are at the main focus of organizations and the customer loyalty is the main reason of acquiring competitive advantage of organizations. the aim of present research is to investigate the relationship between customer loyalty and one of its key variables, service quality. trust and satisfaction have been investigated here as intermediate variables. this res...

زاهد بابلان, عادل, معینی کیا, مهدی,

In this study, in order to assess the e-service quality of Payame Noor University based on E-SERVQUAL model, the service superiority gap score was measured. The research methodology was quantitative, in terms of main strategy applied, in terms of research objective descriptive–survey, in terms of analytical technique and library and field study, in terms of implementation strategy. The research...

The impacts of land utilization change on the ecosystem service values in Daqing during 1995 to 2015 were analyzed based on unit area ecosystem service value of Chinese territorial ecosystem from Mr. Xie Gaodi and ecosystem service value calculation formula from Costanza. Results showed that the ecosystem service value of Daqing decreased from US $4343.1559m in 1995 to US $3824.327m in 2015, wi...

ژورنال: سلامت کار ایران 2011
جهانگیری, مهدی, رحیمی فروشانی, عباس, رشیدی, علیمراد, شاه طاهری, سید جمال الدین, عدل, جواد, قربانعلی, امیر, کاکویی, حسین,

  Background and aims  In the absence of End of Service Life Indicator (ESLI), a cartridge change schedule should be established for ensuring that cartridges are changed before their end of service life. The aim of this study was determining the efficiency of respirator change schedule and presenting a suitable schedule for changing the cartridges before their end of service life in a petrochem...

ژورنال: مدیریت سلامت 2017

Introduction: Improving service quality is very important in health care delivery and can increase patient satisfaction. The quality of hospital services is primarily based on the assessment of patients' expectations and perceptions of service quality. This study aimed to determine patients’ expectations and perceptions about service quality of cardiac surgery wards in private hospitals. ...

M. Baghersad, M. S. Sabbagh, S. F. Hoseini, S. Gh. Jalali,

Today, in a competitive market, service organizations and producers have a great attention to optimization and customer satisfaction in order to become competitive. Service organization must reduce the number of arrival, waiting time and service time in the queue to increase the customer satisfaction. In this paper by the aim of queuing theory we analyze the optimal amount of increment in a rep...

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