Project management is an important factor to accomplish the decision to implement large-scale software systems (LSS) in a successful manner. The effective project management comes into play to plan, coordinate and control such a complex project. Project management factor has been argued as one of the important Critical Success Factor (CSF), which need to be measured and monitored carefully duri...

Enterprise Resource Planning (ERP) has become the most strategic tool for an organization to employ. A leading ERP solution is SAP®. It has been employed by organizations to enable them to collaborate on different projects and to integrate all aspects of operations. Just as organizations have adopted ERP solutions, they employed quality initiatives that are designed to help organizations ma...

Understanding the nature of information quality in the context of consumer information search on a website is vital for Information Systems as well as for marketing managers who want to use their websites for strategic purposes. This study brings together the Information Systems (IS) Success Model and consumer information search literature to propose and test a comprehensive model investigating...

Self-service technologies (SSTs) enable individuals to be independent and act at their own pace in their own time in consuming services that would ordinarily require delivery through a human resource. One emerging trend in SSTs is the implementation of such technologies to support individual training and learning, thus adapting to individuals' needs and pace. We leverage the DeLone and McLean I...

This paper discusses a longitudinal study that explored the relationship between use of organizational memory and knowledge (OM/K) and knowledge worker productivity within the engineering group at a nuclear power plant. Three data points were taken over five years. An OM/K System (OM/KS) was identified that improved effectiveness/productivity of the organization. The basic components of the OM/...

Enterprise Resource Planning (ERP) systems have been implemented globally and their implementation has been extensively studied during the past decade. However, many organizations are still struggling to derive benefits from the implemented ERP systems. Therefore, ensuring post-implementation success has become the focus of the current ERP research. This study develops an integrativemodel to ex...

This paper aims to use a priority framework based on Decision making trial and evaluation laboratory (DEMATEL) to help organizations build awareness of the critical influential factors affecting successful implementation of KM. To identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of ...