by having a comprehensive look at the existent hospitals and health care centers of the country, it can be understood that some basic principles were not considered in a large number of the mentioned health care centers. these neglected principles involve appropriate site selection and hospital accessibility. therefore, undesirable patient service occurs that consequently leads to change the ar...

investigating the reliability and validity of customer satisfaction questionnaire of urban health therapeutic unites mosazadeh h* , sadagianifar a , baniadam t received: 11 aug, 2010 accepted: 25 oct, 2010 abstract background & aims: customer satisfaction is important and is evaluated through questionnaires. as the current questioners are not satisfactory, this study was performed to design a h...

. one of the most important tasks of general physicians is the management of outpatients in health centers and clinics. bedside teaching and ambulatory traiing are however, limited to hospital clinics in short courses without enough supervision. this study aimed to evaluate the attitude of general practitioners working in health centers of guilan university of medical sciences toward ambulatory...

The study aimed to describe the practice of community involvement in health programmes. The study therefore explored the nature and practice of community involvement in health programmes in the two communities in KwaZulu Natal. The study was guided by the conceptual framework adapted from Arnstein's,(1969) Ladder of Citizen Participation. This framework shows different levels and steps in commu...