This paper discusses E-government, in particular the challenges that face adoption in Saudi Arabia. E-government can be defined based on an existing set of requirements. In this research we define E-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume servic...

This study brings to attention distinct characteristics of government-citizen relationships that should be addressed when modeling citizens' G2C service usage behavior and calls for an e-government user acceptance model. Earlier studies on G2C service adoption have shown that private sector-oriented models can result in inconsistent findings when applied to different service types or circumstan...

E-Government as a virtual enterprise, having many vertical portals, works in collaborative network to deliver e-services. The decentralization in egovernance depends on how much a governance structure decentralizes its political, fiscal and administrative powers. E-governance devolution areas may be planning, business process re-engineering, change management, enterprise architecture, networks,...

As e-government becomes increasingly pervasive in modern public administrative management, its influence on organizations and individuals has become hard to ignore. It is therefore timely and relevant to examine e-governance—the fundamental mission of e-government. By adopting a stakeholder perspective and coming from the strategic orientation of control and collaboration management philosophy,...

This paper reports our findings on the impacts of information privacy, financial reward, and buyers’ protection excess on consumers’ utility using E-payment Gateways. We invited users of the G2C E-government Portal of Hong Kong to participate in an online experiment and collected data from 1,795 subjects. From our conjoint analysis, we find that monetary reward has the most significant impact o...

Rural e-Governance applications in the recent past have demonstrated the important role the Information and Communication Technologies (ICT) play in the realm of rural development. Several e-Governance projects have attempted to improve the reach, enhance the base, minimize the processing costs, increase transparency, and reduce the cycle times. Several states have initiated the creation of Sta...

Successful and effective e-governance development is impossible without adequate civil servants’ qualification. E-Governance development in Commonwealth of Independent State (CIS) countries faces a lot of common hurdles, and the problem of insufficient civil servants’ skills in the field of egovernance is among the top of these issues. The article represents the results of several researches de...

iNtroDUCtioN The concept of electronic governance (e-governance) covers the use of electronic technologies in crucial areas of public action in a democracy, particularly those affecting relations and interaction between public authorities and citizens in the provision and access of public services. It entails the incorporation of digital technology in the exercise of power which could be descri...

Based on recommendations of various international and intergovernmental bodies, many countries have adopted the concept of an Internet-based “Single Window” with an expectation that it would allow seamless G2G, G2B, B2G, and B2B information exchange within and across borders to enhance the facilitation of the international trade. The implementation of such effort requires unprecedented interage...

This special issue was motivated by the quality of the works presented at the conference and by the increasing proliferation of service-oriented systems in our society such as e-governance, e-health and e-commerce systems. We believe that the contributions in this volume provide a valuable example of current research in this area. We also believe that the published works will contribute to the ...