background: standard cares in substance abuse treatment centers (satc) have an important role in treatment success achievement. patients’ views will provide valuable information to improve the performance of these centers. the purpose of current study was to determine patients’ comments on quality of addiction treatment at satcs. methods: this cross-sectional study was conducted in 2013. the st...

background: students' view is an important factor in assessing the quality of universities. servqual pattern is regarded as the most prominent for services quality measurement. this study aimed to review systematically studies that investigated the quality of educational services. methods: a systematic review and meta-analysis of studies evaluating students’ viewpoint about quality of education...

introduction: one of the most important duties of manager is to organize and maintain enterprise systems. managers are responsible for the amount and type of employee commitment to the values of organization. committed and loyal workforces have significant impact on health service delivery in health organization. the purpose of this study was to identify average of three dimensions of commitmen...

background : schools have an important role in developing the countries. physical, health and safety factors are essential for normal growth of students' body, spirit and learning. by using environmental health protocols, it is easier to achieve these aims. methods : the aim of this research is to study the environmental health conditions in the primary schools of ghorve, west of iran. this obs...

background: underutilization of mental health care services has been a challenge for the health care providers for many years. this challenge could be met in part by improving the clients’ readiness to use such services. this study aimed to introduce the important aspects of the clients’ readiness to use mental health services in the iranian context. materials and methods: a thematic analysis o...

introduction: the internal evaluation is a process to improve the quality of the education using the collection and judgment of data. considering some principles about educational measurement and data collection causes better recognizing of this process. in this study, we conducted the internal evaluation of department of health care management, school of allied medical sciences in tehran unive...

iran is one of the countries with considerable road traffic injuries.  pre-hospital interventions have an important role in preventing mortalities and disabilities caused by traffic accidents. the present study aimed to explore the barriers of pre-hospital care in traffic injuries in tehran, iran. a qualitative content analysis approach was conducted based on 21 semi-structured interviews with ...

innovation has attracted considerable interest in recent years in improving competitive advantage for both profit and nonprofit organizations. service innovation offers the potential for substantially improving the performance, but performance gains are often obstructed by users’ unwillingness to accept and use available systems. this research aims to use the concept of reasoned action theory t...

background and objectives: angiography remains as the gold standard for the diagnosis of cardiovascular diseases (cvd). the aim of this study was to assess the quality of angiography services in shahid madani hospital, tabriz, iran.   methods: a cross-sectional study was conducted in 2013 in shahid madani hospital. a sample of 203 cvd patients who had received angiography services was surveyed....

objective: the agricultural sector is one of the most important and the most basic of productive and economic sectors in each country, and support  of this sector is a very important issue in many countries around the world, that one of the principles supporting the agriculture sector is offering to appropriate and inclusive services to agricultural manufacturers and actors. in this regard, the...