The rapid evolution of the Internet as a means of communicating the information has attracted the attention of the advertising and marketing industries which allows a very rapid dispersal of information from the producers to the potential buyers in different parts of the world. Such new terms and concepts have emerged: e-business (electronic business), e-commerce (electronic commerce) and e-mar...

The EU is currently modernizing customs legislation and practices. Main pillars in the new vision are an intensive use of IT (Customs becomes eCustoms), partnerships between Customs administrations and businesses (G2B), and collaboration between national Customs administrations (G2G). But how to design new customs control procedures? Very little theory exists, and an inspection of current proce...

Over the years, government-tobusiness (G2B) as an interorganizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, reduced costs and improved process. However, although a rich body of literature exists regarding G2B, ...

This paper analyses the proposed implementation strategies of e-government in Sri Lanka. Firstly, the vision of e-Sri Lanka is presented, that is the information and communication technology development roadmap to achieve e-governance. Secondly, a literature study on e-government start-up is given. Also given in the literature study is an approach for analysing implementation strategies; this a...

The Electronic Braille Document Reader project was to evaluate the feasibility of a device which could read Latin text and convert it to Braille pattern which could be read through a single Braille cell. A device which mimics the advantages of an e-book reader but suited to the needs of the blind.

The purpose of this paper is to report on the development of comparable set of metrics, or else – a benchmarking standard – on the Latvian non-life insurance market. In this research we used a case study methodology, deploying a number of research strategies, namely: in-depth interviews with heads of industry associations and a survey of representatives of insurance broker companies. We argue t...

Electronic services provided by governmental organizations, here referred to as public eservices, are frequently discussed in the e-government literature. There is, however, little consensus on the meaning of the concepts used to describe and discuss these e-services, and hence, the literature is full of synonymous terms and concepts. This paper is conceptual and presents efforts to understand ...

The digital world has entered governments and public sector institutions. In that context, public e-services have been gaining increasing importance in recent years. However, will everything end up being digital in the future? This article investigates the preferences of citizens and business users to adopt different public services electronically and via further offline channels. Data of 500 c...

We explore the effect of consumer education on the likelihood of increasing the behavioural intention to use e-government services in Lebanon in the context of initial learning experience. E-government refers to the use of information and communication technology to improve public administration. The adoption of e-government systems by end users has remained below expectations and the efforts o...