Effective leadership is critical for optimizing cost, access, and quality in health care. Creating a pipeline of effective health care leaders requires developing leadership competencies that differ from the usual criteria of clinical and scientific excellence by which physicians have traditionally been promoted to leadership positions. Specific competencies that differentiate effective leaders...

The ability to continually gain customer loyalty in the midst of increasing competition, bargaining power and trust through appropriate business level strategies is a consistent challenge for service firms. This necessary order firms remain competitive increase growth. study therefore examined selected Nigeria. Quantitative method survey research design was employed study. primary population tw...

the present study aims to address the problem of inadequate coverage of various aspects of organizational performance by balanced scorecard (bsc) model through its developing based on the european foundation for quality management (efqm) model. to this end, a developed bsc model, encompassing variables of stakeholders, resource effectiveness, processes effectiveness, human resource management e...

Bus systems are unstable without considering any control. Thus, we are able to consider some control strategies to alleviate this problem. A holding control strategy is one commonly used real-time control strategy that can improve service quality. This paper develops a mathematical model for a holding control strategy. The objective of this model is to minimize the total cost related to passeng...

a r t i c l e i n f o Keywords: Channel governance structure Marketing strategy Business to business marketing This study tries to find an answer to the question: Are different marketing channel governance structural dimensions equally conducive for different marketing strategies? The results from an empirical study suggest that different dimensions of channel governance structure may not be eq...

OBJECTIVES To identify and explore leadership roles and responsibilities for implementing the workforce development strategy; to identify approaches used to implement and disseminate the strategy; and to identify and explore challenges and achievements in the first 18 months following implementation. DESIGN A formative evaluation with qualitative methods was used. Documentary analysis, interv...

Transformational leadership, initiating structure, and selected substitutes for leadership were studied as longitudinal predictors of performance in 118 research and development (R&D) project teams from 5 firms. As hypothesized, transformational leadership predicted 1-year-later technical quality, schedule performance, and cost performance and 5-year-later profitability and speed to market. Ini...