The concept of process maturity proposes that a process has a lifecycle that is measured by the extent to which the process is explicitly defined, managed, measured, controlled and effective. A maturity model assumes that progress comes in stages, ultimately reaching an end goal. The supply chain maturity model is based upon concepts developed by Philip Crosby, who devised a maturity grid for t...

Different advances have been made in the development of software process improvement (SPI) standards and models, e.g. capability maturity model (CMM), more recently CMMI, and ISO’s SPICE. However, these advances have not been matched by equal advances in the adoption of these standards and models in software development which has resulted in limited success for many SPI efforts. The current pro...

Agile approaches formally appeared ten years ago and nowadays are a valid alternative for organizations developing software. Agile methodologies are especially interesting to those developing Web environments applications, as they can fit properly the special characteristics of this type of developments. In addition, maturity models like CMMI-DEV (Capability Maturity Model Integration for Devel...

The basic purpose of an Enterprise Architecture project is creating integrity among different enterprise components, including processes, systems, technologies, and etc. While CMMI focuses on improving the process of an organization and covers necessary elements relating to one organization distinguished by different maturity levels referenced as level 1 through level 5. In our previous paper [...

In order to enhance their global business performance, organizations must be careful with the quality of their information since it is one of their main assets. Analogies to quality management of classical products demonstrate that Information Quality is also preferably attainable through management by integrating some corresponding Information Quality management activities into the organizatio...

In Capability Maturity Model Integrated (CMMI), Lead Appraiser (LA) evaluates the processes of one company according to qualitative sources such as instrument, interview and document through direct artifacts, indirect artifacts and affirmation. Due to the subjective measurement and non-quantitative expression of LAs, this paper proposes a fuzzy quantitative integrated metric model (FQIMM) that ...

Responsible research and innovation (RRI) is an approach to research and innovation governance aiming to ensure that research purpose, process and outcomes are acceptable, sustainable and even desirable. In order to achieve this ambitious aim, RRI must be relevant to research and innovation in industry. In this paper, we discuss a way of understanding and representing RRI that resonates with pr...

In this study, we examine the role of information technology (IT) in improving organizational agility and firm performance from the perspectives of the resource-picking and capability-building mechanisms of rent creation, and the hierarchy of dynamic capabilities. We divide IT capabilities into IT exploration capability, which corresponds to the resource-picking phase, and IT exploitation capab...

Today it is crucial for organizations to pay even greater attention on quality management as the importance of this function in achieving ultimate business objectives is increasingly becoming clearer. Importance of the Quality Management (QM) Function in achieving basic need by ensuring compliance with Capability Maturity Model Integrated (CMMI) / International Organization for Standardization ...

This paper presents a Knowledge Management Capability framework based upon an empirical case study conducted at a CMM Level 5 software project organisation. The paper discusses the development of the organisation’s knowledge management (KM) initiative from its initial state, to an organisational state where the KM practices are institutionalised and embedded within the daily activities and work...