data envelopment analysis (dea) is a nonparametric approach to estimate relative efficiency of decision making units (dmus). dea and is one of the best quantitative approach and balanced scorecard (bsc) is one of the best qualitative method to measure efficiency of an organization. since simultaneous evaluation of network performance of the quad areas of bsc model is considered as a necessity a...

As MPEs empresas possuem uma grande relevância na economia do Brasil, estudos apontam a importância de gestão adequada e planejamento prévio após abertura da empresa tendem sobrevivência longo prazo. Esta pesquisa objetivou identificar propostas implantação balanced scorecard como suporte estratégica para obtenção sucesso Micro Pequenas Empresas, servindo modelo o desenvolvimento novas BSC. A t...

Article history: Received 3 January 2013 Received in revised form 7 May 2014 Accepted 7 May 2014 Available online 21 May 2014 This study investigates current status of balanced scorecard (BSC) application and its impact on hospital performance in China. A nationwide survey indicates that a large portion of Chinese public hospitals have adopted BSC in hospital administration at present. By apply...

Data envelopment analysis (DEA) is a nonparametric approach to estimate relative efficiency of Decision Making Units (DMUs). DEA is one of the best quantitative approaches and balanced scorecard (BSC) is one of the best qualitative methods to measure efficiency of an organization. Since simultaneous evaluation of network performance of the quad areas of BSC model is considered as a necessity an...

The issue of performance measurement is getting more critical to the public-sector organizations as well as the private domain as environmental changes become more dynamic and complex. Recognizing the importance of intangible assets, the public organizations have started to introduce Balanced Scorecard as a means of managing and measuring their performance. Unfortunately, however, BSC, a wisdom...

Mobile environment has revolutionized the health field. This fact and the rise of mobile technology have led to improve processes of care. In this paper, we present a practical application of BSC (balance scorecard) for Management of clinical incidents in ICT services through mobile devices in health organization. The objective of building of system is to integrate with main system of organizat...

Dalam analisis pelaksanaan Sistem Penjaminan Mutu Internal (SPMI) belum dilaksanakan dengan optimal di Sekolah Tinggi Ilmu Kepolisian. Terdapat beberapa kendala terkait sumber daya, kebijakan, dan anggaran yang menghambat SPMI. Selain itu, STIK selama ini menerapkan penjaminan mutu modern dalam pengukuran kinerja penerapan strategi telah berjalan, hanya menggunakan serapan atas anggaran. Peneli...

This paper analyses the state of implementation of the balanced scorecard (BSC) among Jordanian industrial companies. From an economic perspective, Jordan is an exemplar of an advanced developing nation in the Middle Eastern region. The paper is part of a wider investigation into the usage of Western developed performance measurement diversity techniques in the Jordanian context. A quantitative...

This paper aims to develop a proposal for implementing the Balanced Scorecard (BSC) in large Portuguese company that operates textile sector, intending promote its subsequent implementation. Through qualitative research approach, case study was carried out, using interviews, which allowed clarification of strategic guidelines under study. It found organization analysis has defined main pillars ...