This paper describes the application of dynamic information visualization in the field of B2C e-Commerce. We discuss the traditional approaches for conducting B2C e-Commerce as well as some recent applications of visualization techniques in the field. We then present the research work done by us. We discuss the development of a 2D interactive visual interface for navigating large online product...

Contemporary information systems are facing challenging tasks involving advanced data analysis, pattern discovery, and knowledge utilization. Data mining can be successfully employed to sieve through huge amounts of raw data in search for interesting patterns. Knowledge discovered during data mining activity can be used to provide valueadded services and benefits to users, customers, and organi...

As the supplement of buyers’ original reviews on products, online additional reviews were supported by some B2C websites recently. That is to say, consumers could post their recommendations or comments again in several months. This paper attempts to measure the impacts of additional reviews on consumers, as well as to investigate whether they are different from those of original ones. The autho...

The growth in e-commerce has been mainly in B2B, while B2C is still facing major hurdles associated with consumer acquisition and retention. In the evaluation of B2C businesses, the focus is shifting from measures of visitor attraction such as pageviews and click-through ratios to measures of consumer retention such as stickiness. Most prior research focused on explaining/ predicting the intent...

Redress refers to a process offering consumers access to internal complaint handling procedures and services to resolve disputes that occur during e-commerce transactions. The roles and types of redress have received much attention, particularly in offline business where the focus is largely on traditional litigation procedures. This paper focuses on the types of redress procedure consumers hav...

Business to consumer (B2C) e-commerce, a significant subset of total Internet business, can provide significant benefits to customers and SmallMedium-Enterprises (SMEs) including the ability to market their products and services online thereby achieving global connectivity, high accessibility, scalability, interoperability, interactivity, and greater information richness (Turban, Lee, King & Ch...

1. The amino acid sequence of a protein from the reduced and carboxymethylated high-sulphur fraction of wool has been determined. 2. The sequence of this S-carboxymethylkerateine (SCMK-B2C) of 151 amino acid residues displays much internal homology and an unusual residue distribution. Thus a ten-residue sequence occurs four times near the N-terminus and five times near the C-terminus with few c...

Previous research has primarily examined consumers’ perceived usefulness of web sites and trust in the web retailer as two major predictors of web site use and e-commerce adoption. While the consumers’ repeated behavior in the past (i.e., habit) may contribute to continuance behavior, it has not been investigated. This article includes habit as a primary construct along with perceived usefulnes...

This paper surveys and analyzes the state of the art of agent-mediated electronic commerce (e-commerce), concentrating particularly on the business-to-consumer (B2C) and business-to-business (B2B) aspects. From the consumer buying behavior perspective, agents are being used in the following activities: need identification, product brokering, buyer coalition formation, merchant brokering, and ne...

In recent years, due to the rapid evolution of mobile communication technologies, e-commerce has been combined with the mobile communication equipment, and a new paradigm of business – mobile commerce has appeared in business field. Nowadays, the development of 3G-related technologies further pushed the popularity of m-commerce. This paper attempts to categorize the participants in the 3G-based...