In recent years, the rise of the digital transformation received significant importance in Business-to-Business (B2B) research. Social media applications provide executives with a raft of new options. Consequently, interfaces to social media platforms have also been integrated into B2B salesforce applications, although very little is as yet known about their usage and general impact on B2B sale...

Compared to business-to-consumer (B2C) e-commerce, business-to-business (B2B) e-commerce is larger, growing faster and has less unequal geographical distribution globally. In this paper, we examine the current stage of B2B e-commerce development across four global regions and propose a model to explain the magnitude and global distribution of B2B e-commerce activities. Our analysis indicates th...

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In recent years there has been a remarkable increase in information exchange between organizations due to changes in market structures and new forms of business relationships. The increase in the volume of business-to-business (B2B) transactions has contributed significantly to the expanding need for electronic systems that could effectively support communication between collaborating organizat...

In today’s highly competitive business environment, online business-to-business (B2B) banking services offer efficient, reliable, securable, and convenient financial services for customers. However, research has paid scant attention to quantifying the value of online B2B banking and identifying the factors that drive it from the employees’ perspective. Hence, this study explores value creation ...

This paper describes the adoption processes of business-to-business (B2B) electronic commerce (e-commerce) by Noble Jewelry Limited (Hong Kong), a jewelry manufacturer. By using a website of Noble Jewelry Limited (Noble), iJewelry.com, a B2B e-commerce platform that links Noble with its customers and suppliers, the driving force for B2B e-commerce adoption changed significantly and rapidly. Sta...

a r t i c l e i n f o Keywords: Business-to-business relationship Case study research Ethnographic decision tree model Fuzzy-set qualitative comparative analysis Degrees-of-freedom analysis This article describes field research methods that provide advances in developing accurate theories of business-to-business (B2B) decision processes. The article supports and extends prior work by Woodside (...

Based on ethnographic studies of two business-to-business (B2B) electronic commerce (EC) marketplaces and a review of interorganizational relationship literature, this paper proposes a model explaining why organizations form alliances to create and why organizations join B2B EC marketplaces. This paper proposes viewing B2B EC marketplaces as a public good. The paper uses public good theory as a...

This chapter looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B e-commerce ventures by aggregating critical success factors from general e-commerce studies and studies from e-commerce in developing countries. The factors were identified through a literature review and case studies of two organizations. The results...