The sharing of knowledge is critical in the virtual team configurations that mainly interact and coordinate through information and communication technologies. However, multiple boundaries are assumed to exist within virtual teams that may pose several challenges to effective knowledge sharing. This study distinguishes between functional, organizational, and cultural boundaries and investigates...

The extant literature on business process re-engineering has reported extensively on process automation and reengineering for regular organizations. In contrast, relatively little attention has been paid to transient organizational structures such as virtual teams. This study examines how a virtual team can benefit from workflow management systems. Our point of departure is an empirical analysi...

In this study, we explored team roles in virtual, partially distributed teams, or vPDTs (teams with at least one co-located subgroup and at least two subgroups that are geographically dispersed but that collaborate virtually). Past research on virtual teams emphasizes the importance of team dynamics. We argue that the following three roles are particularly important for high functioning virtual...

Virtual spaces based on the metaphor of "shared network places" are becoming a well accepted implementation approach for multiuser, multimedia, distributed cooperative work environments to support the work activities and interactions of goal oriented business teams. Similar to real-life physical team rooms, which provide a permanent shared space used by a work group, TEAMWORKPLACE, the virtual ...

Social media technologies have made it feasible for organizations to tap “wisdom of the crowd” beyond their own workforce. Many organizations use online crowdsourcing contests to find solutions for their business problems. In these contests, self-organized virtual teams compete for monetary reward. Motivated by this phenomenon, this research investigates how the social network structure of a vi...

Effective decision making is critical to team effectiveness. We examine decision making in the setting of self-organizing virtual teams, a setting that we expect to pose particular problems for effective decision making. A self-organizing team must develop effective practices in the absence of a formal organizational structure that guides the practices. A virtual team’s reliance on technologica...

As participation in virtual community becomes popular, it is important to know how to encourage individuals to contribute actively and assist other members share their expertise. Through the lens of organizational citizenship behavior (OCB), we explored the factors that facilitate voluntary knowledge sharing in a virtual community. We examined OCB in online gaming communities in which various b...