OBJECTIVE The study examined whether data collected by researchers who were service users differed from data collected by non-service user researchers in a study that measured perceived coercion. METHODS Over two years, 548 inpatients in England were interviewed during their first week of compulsory admission to a psychiatric bed at three regional mental health provider settings. Each site ha...

BACKGROUND Over the last 20 years governments around the world have promoted user involvement in an effort to improve the quality of health services. Despite the growing emphasis placed on user involvement in England, there is a paucity of recent studies looking at how service users and professionals perceive the outcomes of user involvement policies. This study aimed to examine the overall lev...

In order to offer mobile customers better service, we should classify the mobile user firstly. Aimed at the limitations of previous classification methods, this paper puts forward a modified decision tree algorithm for mobile user classification, which introduced genetic algorithm to optimize the results of the decision tree algorithm. We also take the context information as a classification at...

Multi-User Virtual Environment (MUVE) is a popular topic attracting much research focus in the recent years. Reducing the amount of information transmitted over the network for such an environment is a crucial task for good system performance. This paper focuses on how to screen unnecessary information transmission in such a system from a user's point of view. We will try to satisfy as many use...

In the dynamic e-Business environment, it is desirable for a service to meet the requirements of different users. The current available technologies rather supports a service with a single fixed business process without considering user needs. Such design makes it difficult for user to integrate the provided service, hence obstruct the service provider to expand the business. In this paper we p...

Service user involvement’ is a widespread and well-known phenomenon within welfare policy and practice in Western countries and is usually perceived as a way of improving welfare services to better aid service users in managing their predicaments. However, the presented ethnographical study of service user involvement within a Swedish psychiatry organization shows that user involvement initiati...

Quality of service (QoS) is an important issue in the design and management of web service composition. QoS in web services consists of various non-functional factors, such as execution cost, execution time, availability, successful execution rate, and security. In recent years, the number of available web services has proliferated, and then offered the same services increasingly. The same web ...

Academic libraries play a significant role in providing core services that include research, teaching and learning. Usersatisfaction is an important indicator for evaluating the performance of library service. This paper develops a methodfor measuring the user satisfaction in a group decision-making environment. First, the performance of service isevaluated by using questionnaire survey. The sc...

With computing devices and the Internet becoming ubiquitous, users can make use of network-based software applications in different places and situations. Mobile devices with Internet connectivity are a good example of this trend. Network-based software applications are being exposed to users as web services, which makes them accessible on demand, when and where the users require them in their ...