Channel management is one CRM systems component much influenced by the behaviour of customers in relation to its implementation and use. The consumers’ behaviours, preferences, perceptions and expectations are crucial for the implementation and use of channel management. Customers’ contact with the organization’s multi-channels can occur at several touch points throughout the customer lifecycle...

Dynamic capabilities enable firms to reconfigure limited resources or relative strengths to respond to rapid changes in market conditions. This study considers the central role of IT in creating and enhancing dynamic capabilities by analyzing the essential determinants of dynamic marketing capabilities and proposing a model that includes market orientation, IT infrastructure capabilities, and u...

An adaptable relation extraction system for the biomedical domain is presented. The system makes use of a large set of contextual and shallow syntactic features, which can be automatically optimised for each relation type. The system is tested on three different relation types; protein-protein interactions, tissue expression relations and fragment to parent protein relations.

Nathanson constructed bases of integers with a prescribed representation function, then asked how dense they can be. Chen constructed unique representation bases of integers which is infinitely often dense. In this paper, we will see how to construct bases of integers with a prescribed representation function which is infinitely often dense.

A novel QSPR development technique is proposed with the aim to combine the advantages of the two methods most frequently applied. A quantitative structure-property relationship (QSPR) is developed using this technique to relate the molecular structures of 645 diverse organic compounds to their vapor pressures at 25 C expressed as logVP. The compounds are encoded with topological, electronic, ge...