introduction: in any organization particularly in health care centers, the clients' satisfaction provides the conditions to achieve the pre-determined objectives. one of the ways to get the clients' satisfaction is to follow the clients' takrim plan. to this end, in this article, the clients' takrim plan was studied in health centers affiliated with oil industry organization. methods and materi...

background: today, patient safety is an important issue in providing hospital services. any failure in this area can cause undesirable consequences. objective:  the present study evaluated the status of patient safety culture in educational hospitals of tehran, iran. methods: this cross-sectional study surveyed 205 therapeutic and diagnostic personnel of three tehran hospitals selected using th...

background: patient safety is a serious global public health issue. estimates show that every day many patients are harmed while receiving hospital care. health care staff plays a key role in providing quality and safe patient care, especially physicians who are main members of the medical team and a critical element in patient safety efforts. objective: the current study used a theory of plann...

background: hospitals are the central entity of each health care system and health promoting hospitals (hph) was launched by who in 1988. however, there has not been any accurate and detailed model for establishing a hph in iran up to now. therefore, this study aimed to determine factors affecting the establishment of a health promoting hospital in iran using factor analysis method. methods: th...

introduction: appraiser is the main interface between the performance appraisal system and those being appraised. their views and behaviors have different effects on the performance of the evaluation system, as well as the reactions subjects of the appraisal make toward the system and their subsequent performance. hence, appraisers need to be trained enough regarding the appraisal. therefore, t...

conclusions it is suggested that the steward of health in iran, the ministry of health, develops an appropriate infrastructure and finally puts a high priority on the implementation of the health information management system for elderly health sector in iran. background there are increasing change and development of information in healthcare systems. given the increase in aging population, man...

Abstract Introduction The efficacy of perioperative bundled interventions implemented at a multicenter level has been poorly studied. Methods A colorectal 6-element prevention bundle (antibiotic prophylaxis, oral antibiotic prophylaxis (OAP), mechanical bowel preparation (MBP), laparoscopy, normothermia, and wound retractor), introduced in 61 hospitals, was analysed. Surgical site infection (SS...

OBJECTIVE To determine the epidemiological characteristics of postoperative invasive Staphylococcus aureus infection following 4 types of major surgical procedures.design. Retrospective cohort study. SETTING Eleven hospitals (9 community hospitals and 2 tertiary care hospitals) in North Carolina and Virginia. PATIENTS Adults undergoing orthopedic, neurosurgical, cardiothoracic, and plastic ...